March 2024 by Jessy Bragg
Thank you so much to Grace for her patience with us! She did such a great job and having travelled herself to the Greek Islands on a gap year we felt in safe hands to book a holiday with her. Although she's new to the company she did so well. We're very pleased to have booked our first big family holiday with her. We didn't feel rushed to make a decision and she helped refine our search. I hope this message gets to your Grace because we really appreciated your help and you did an amazing job! Thank you so much for your patience and amazing customer service. Jess and Jon. (Booked Aqualand Resort in corfu and we are buzzing and the kids are over the moon when we told them!)
February 2024 by Mark Thompson
I would like to thank assistant Tana Berry for her advice and amazing knowledge, walking me through my research process, I entered store for advice traveling as a single person, her help has given me many options and I cannot thank her enough, when I book my vacation I shall be using her as my agent, thx to her and tui for helping me in my endeavors
January 2024 by Alex Makey
Tana at the trafford branch has been lovely. So patient and helpful with us not knowing ourselves what holiday we wanted. Her colleague mandy was also very helpful and bubbly, both of them made it a smooth and enjoyable process. Thank you!
January 2024 by Ellie Stewart
Went here to book fast track for my holiday. Millie, Tana, Mandy and Candice were super helpful. Recommend to come here for your holidays and extras!
December 2023 by chloe bambrick
Wish i never booked with the Trafford centre tui in the first place nothing but issues and stress from the beginning and then refusing my refund because ? I was helping one of the advisors on the day of you cancelling the trips? so couldn?t process my refund because they were to busy so I've lost my money now very unfair and unprofessional!
December 2023 by E46james
Spot on. Well informed. Will defo be using again.
December 2023 by David Lawless
Wrongly advised on booking a holiday once booked realised only hotel no flights when asked numerous times to make into a package holiday got passed from pillow to post don?t see how hard it is to change into package holiday now wanting over £700 more than package holiday spent hours on phone to different people telling them we don?t want to cancel just amend joke as we?re already paying £6350 now total package going to be over £7k joke off a company don?t see how hard it is to just add. Flights !!!!!
December 2023 by Linda Mcallister
Very professional and friendly store we always have a good experience booking with them amanda and Kim were exceptional this time when we booked 2 holidays they always double check everything is just how we wanted to book it and advise us accordingly good work all at tui trafford centre we will be backLinda and Alan mcallister
December 2023 by Les Ravenscroft
Nicola from tui trafford centre did a brilliant job sorting our holiday to cancun, her knowledge was great. Thankyou so much.
December 2023 by Olivia Tyrer
Fantastic service!! Megan was so friendly and helpful and made me feel at ease when booking with her. She found me the best deals and completely tailored my holiday to mine and my partners needs. Honestly couldn?t recommend her and tui, Trafford centre enough! Can?t wait for my holiday next year, all thanks to Megan and the tui team! Xx
November 2023 by Caprice Haughton
Massive thank you to Lewis and the team at TUI Trafford centre, we booked our wedding last night and Lewis could not have been more helpful. All the staff went above and beyond to make us feel special. If you?re considering a wedding abroad definitely pop into TUI Trafford!
November 2023 by Nicola Whittle
Friendly and Welcoming staff, got a free hot drink whilst waiting, you can book an appointment time save waiting so could carry on shopping until your turn.We booked a holiday with Nicola who found us a dream family holiday, very knowledgeable and helped us decide the best place and price. Nicola did a great job and was very patient a we hadn't a clue where we wanted just a price. So thank you for all your help, we'll be back again soon for our next couple only trip ?
October 2023 by Nicola McKenna
Recently booked a holiday through Michelle in the Trafford centre store.She listened to our requirements and budget and found us our perfect holiday including sunrises over the sea from our balcony. Perfect destination for our anniversary.Couldn't have asked for better customer service, she is so passionate that nothing is too much trouble for her even down to recommending to rent a car and giving ideas of places to visit based on her trip to the same destination last year.Thanks Michelle, top work!
October 2023 by Claire McAllister
We came in to book our first family holiday. We had an appointment with Michelle and she managed to find some great choices which met all of our needs. She didn't pressure us at any point and gave us time to go home and mull over our shortlist before making our decision. Thank you for all your help!
October 2023 by Christine Harrison
Came in and booked a group holiday today with Lewis, he could not have been more helpful, informative and super nice. We have a fabulous holiday booked at a great price. He is an absolute credit to your branch and a total pleasure to deal with. Thank you.
