February 2024 by Stephen Cummings
Having a few deaths in the family over Christmas was an extremely horrible time as it was. Nonetheless one of the staff here thought it was acceptable to further add to this.As my fiancé suffers chronic pain she gets pain medication 4 weekly. However as I had to attend two funerals back home in Scotland taking time off work loosing money loosing friends and family members this was an extremely difficult time. Still, even though the doctor says my partner was allowed to pick her prescription up earlier she was told by a staff member that these are terrible excuses and would not give her it. So after going back to the doctor they rang and told the staff that it was happening her attitude when she returned to pick it up was nothing short of disgusting.If my partner was able to travel any further we certainly would not use this pharmacy again the attitude is disgusting and they seem to think they can speak to people in times like these how they want and do what they want with people's medication it's disgusting
September 2023 by Susan Kitson
Absolutely 1st class service. Having called chemists for several weeks attempting to get a prescription which was in short demand throughout the country the staff at this chemist pulled all the stops. Extremely helpful, polite and kept me informed as to progress of medication arriving and collection.
August 2023 by Kelsey Mcadam
Rang just after 2 o'clock. When they reopen. I was told they had 40 prescriptions to get through. Baring in mind I live down the next street. Told me they had about 15 people in the shop waiting. So about quater past I drove past and it was absolutely empty. The women on the phone said i would have a text message when it was ready some point around half five today. Never got a text message. So now a prescription I've already waited two days I now have to wait until Monday. Absolutely joke.
August 2023 by karen smith
Very attentive kind and helpful
May 2023 by Chris Hope
Not open at weekends....seriously? So people that work full time are supposed to do what exactly???
February 2023 by Gwynn Edwards
Super friendly, efficient & helpful staff.
July 2021 by dawn unsworth
Nice and friendly service very helpful although have been very slow in the past there has been a lot of improvement and staff stayed calm and helpful throughout been coming here for years and have prescriptions sent electronically all the time. Well done ?
July 2021 by Paula Acton
The staff just stand in the back gossiping idly whilst customers waiting the shop. This is a regular event and is shocking to be fair
July 2021 by Catherine hailey
Excellent friendly service very helpful and go beyond to help you
March 2021 by Tanya Dk
Would have given them a zero star if could. Will not use ever again!!
March 2021 by Zoe
Great pharmacy! The staff are really friendly and helpful.
May 2018 by colin meredith
Always get good quick service here even when crowded
June 2017 by Julie Clarkson
Awful and humiliating to say the least, had my prescription a week but was not done due to them only making them up when you come in for them ( no point having it sent electronically ) - asked for my prescription back so I could go to another pharmacy, woman in the front went in the back and asked me from the back and in front of other customers in the pharmacy what medication I was on - so I had to shout out what I was taking which in my opinion is MY business and not the whole of bloody Lowton ! Complaints letter gone into Head Office........
