February 2024 by Jens Petcare
I came in today as couldn't get an appointment with the doctor.I got seen to straight away by Evelyn the pharmacist,she was so lovely & managed to help with my throat issue i had,she took my blood pressure & looked in my mouth to check my throat,went in a little private room for consultation with her,amazing service,when you can't get in with your Doctor this is definitely the best next thing! Made my day thankyou!
February 2024 by Tracey Richards
Very slow not very good staff
February 2024 by Patricia Allonby
Never ever when you go in for prescription is it ready more often you have to go back into the doctor's dinner time no staff in so won't give you repeat prescription unbelievable worse chemist in West Houghton
February 2024 by Daniel Rushton (DanDan)
Brilliant cafe and food bank the staff are very welcoming, friendly and helpful
January 2024 by C S
By far the worst chemist I've ever visited In my life! Unbelievably slow, senile and rude staff! Went in for paracetamol and was made to stand waiting for 20 minutes! Avoid this place if you can and use a pharmacy not ran by someone who belongs in a nursing home
January 2024 by Elaine Fairhurst
Shocking never answers the phone and very slow
January 2024 by Cally Raven
This pharmacy used to be brilliant, it now takes several visits/deliveries to get repeat prescriptions, I got one item for last months repeat a few days ago and they missed it out of next months now! Can't get through on phone. This place is now an absolute disaster. Edit: Rang customer service number, left message, they rang back, still without the item I was not given. And email said between 20 days to 6 months for answer to complaint!!!
December 2023 by Sean Crook
Never had any issues.
October 2023 by lovely hick 6
Never answer the the phone what's the point in having one if your never gonna answer and they never let me know if my perscription is in or if there have any problems and can't get it they never let me know either they are truly teribble and need to be closed or re staffed from scratch as they don't care if they help or not
July 2023 by Ryan Wheeler
No words other than absolutely useless. A few times now I've been for a prescription in the morning and there's no pharmacist, so you are left there waiting and they say oh he will be here soon.... He's running late .... Company needs to get a grip and fire people that don't turn up for work.
May 2023 by Richard Tarbuck
very poor service, have lost my medication, and i have been told to call back a week later, still not sorted, call back again, this has gone on for over six months, and when i complain about the shocking service i am told to please go to another chemist if i am not happy, not sorry we need to sort this out.i am now changing my pharmacy, no wonder they have a score of 2.7 on google maps.
December 2022 by Emily Navin
Came in for a prescription that had been sent somewhere else incorrectly by the doctor. The pharmacist phoned to get it cancelled and redirected then walked to the surgery to get it done faster with the doctor. I was offered a drink while I waited. Absolutely fantastic customer care.
November 2022 by Olivia Cooke
Went in a few days ago and was served by Susan. Such a lovely woman and I had a great experience!
July 2022 by Laura McMillan
Couldn't be bothered to even let me know my prescription wasn't in stock, just told me after I'd turned up to collect.
June 2022 by Neil Collard
This place needs to be avoided, go to any other pharmacy, full of staff that have no idea about what advice to give, staff just laughing and chatting away whilst customers are all queuing down the road, all to be told their prescription is not yet in stock. Shocking service,shocking advice, I have asked all future prescriptions to go somewhere else, somewhere the staff are not as rude,unhelpful and unsympathetic.