February 2024 by Daniel Taylor
Went in today to have a look around. Decided to buy hand gel. Upon approaching the till the staff began talking on the headsets including the staff member on the till. Their conversation kept on during the transaction. My change was placed on the side rather than to my hand. However, there the hand gel was a very good price at 10p a bottle. There was other hand gel there for 6p a bottle.
February 2024 by Old Prestonian
Feels like a very small store. Not easy to find things, despite signage. Several empty shelves. All feels down-market and dull.
February 2024 by Graham Holland
Ok store
December 2023 by John Pye
Terrific as ever.
December 2023 by Mark Sowery
Attempted to collect medication on prescription after popping in yesterday to be advised it wasn?t in stock and collect ?after lunchtime.? The staff member might have also indicated early closing on a Saturday??SMS received this morning at 11:26 to advise item ready. Went in specially to collect at 14:50 only to find out from a member of retail staff that pharmacy closes at 14:00 on a Saturday,Get your act together Boots pharmacy. An indication of pharmacy hours prominently displayed in-store & online might help, but why bother? We?re only customers aren?t we?
December 2023 by John Gore
Great deals and good customer service thanks
August 2023 by Julie Berry
Hardly ever any products I need. Have to order online
June 2023 by Janette Atkins
Get anything good store
April 2023 by Christine Hunter
Went in the Grand arcade Boots, collected my order, spent over 70 pound for free gift for the order, the gift was leaking, but the store don't stock it, the lady Shauna couldn't do enough for me, went upstairs and replaced it with similar products, her customer service was impeccable, your store should be proud.
April 2023 by Deborah Taylor
The make up sheves are quite empty. Needs more and better stock.
March 2023 by heather doolooa
A vast selection of medicines and pharmacist assistance, excellent and patient.The cosmetic counter assistants are knowledgeable and offer a variety of opinions
February 2023 by John Halliwell
Very slow service at the pharmacy counter
February 2023 by Dawn Iam
In grand arcade wigan.Friendly staff.Great location.
January 2023 by Elizabeth Ashton
Yesterday afternoon I returned an electrical item for a refund to the Boots store in the Grand Arcade in Wigan town centre. I spoke with a lovely lady called Janet working on the till. I explained the reason for my return, and she was brilliant. She processed my refund efficiently, and with the minimum of fuss. Janet also corrected the missing points to my advantage card. She was kind, friendly, polite, and patient. She answered all my questions competently and professionally. It was a pleasure to speak with her. I wish all store staff demonstrated the same level of customer service expertise as Janet. Well done to this lady!!
January 2023 by Claire Daniels
Good shop a great range of products. Parking is a bit expensive in the Grand arcade and the store is small and cramped.