January 2024 by wendy prescott
Absolutely disgusting, collect order popped up 10 mins before order was actually ready. When we got it home few items missing so had to go back to collect. Definitely won't be returning there. Staff faffing about not knowing what they was actually doing. Customer service skills zero. Everything cold. Went back to pick up things missing after ringing surprise surprise no manager to speak to disappeared from shop floor.
December 2023 by Robert Hughes
Worst Mcdonald's ever. Staff are children with no customer care skills.Give the place a wide berth.Horrendous service.
November 2023 by David Woods
It's a good place to have a little something to
October 2023 by Colin Miller
Today I visited leigh macdonalds as I haven't been in this one for while . The food was lovley and hot . Great friendly customer service. The restaurant was very clean . I rate this macdonalds 10 out of 10 .
October 2023 by Linda Leigh
Awful getting delivery was over a hour and everything was freezing cold ....
September 2023 by Adam Frith
Useless, messed up my meal. Rang up to complain after walking home, and they expected me to take another half an hour out of my day to go back and prove they'd messed up, just so they could get my order right. Clowns.
August 2023 by Stanislaw Zapor
Roof could be better, coffee good as always.
August 2023 by Laurence Christie
Very poor service and standards for quality of food, majority of staff are often morbid and the quality of the food is extremely poor, errors are made for orders and wrong food is either delivered locally or delivered in a poor quality, after service is poor and little to no customer service, sel serve tills are often out of paper for receipts leaving customers unsure of their order number.The Mcdelivery service for this store is also lacking with missing orders and inconsistencies in the app for delivery times and quality SLA approaches.
August 2023 by Mark Gudgin
Fast food but not as fast as was back in the 90s also scruffy and dated and also located in a town what is also run down as shops are closing down and high street is full of pound land type of shops and mobile phone and vape stores
July 2023 by Alan Postlethwaite
Food is fine but constantly get the orders wrong. If you want the right food you need to go to collect...
June 2023 by tyx 9876
One of the worst McDonald's I've ever been to. Food is good and hot, but the customer service is horrendous. I needed a code for the toilet, so I waited at the counter. There was a woman fanning herself (yes it's hot) but she walked past me multiple times and ignored me. Then after 15 minutes, I went in, the toilets weren't exactly clean, but the next thing I saw was the same woman standing outside, on her phone, smoking. Don't visit if you want a good time.
June 2023 by Marie Touhey
Placed an order this morning for breakfast. Got it delivered through the macdonalds app. The fact od arrived by courier and was all sealed up so nothing wrong from that. The order was missing a cheese and egg mcmuffin and the mcmuffin that was mine had tomato sauce on it rather than the brown I asked for.I tried to bring up my order in the app and it just kept saying go to uber eats which didn't apply as they did their part well. I ordered through macdonalds app.I then rand the store and was told to go back to the app, I did this and still got returned to uber eats.Every time we order from here they get it wrong weather its ordered take away or in store.There's a real problem with this and I think it's mine because I keep going back.Absolutely rubbish and no way of getting a refund. So I will be visiting in person to voice my complaint to the manager in due course.
June 2023 by Kristaan Davis
Ordered via the mcdonalds app. Two full breakfast meals missing. Have to get a refund via uber eats... 14 -17 days for a refund... how do you miss two full meals from an order...
June 2023 by Courtney Zanni
Waited over half an hour for 5 mozerella balls and sauce it wasn?t even that busy, Burger King are better, save your money and go there please!
June 2023 by Blue Eyes
Nice avalabile selections and the food order was availible in 10-15 min
