July 2023 by kate cleary
My husband has received excellent service from Carolina audiologist Finchley.
September 2022 by Dorothy Oxford
My husband David recently attended the Portsmouth branch and has nothing but praise for Ann whose detailed and sympathetic attention has enabled his very damaged hearing to be immensely improved, thank you Ann.
September 2022 by Martin Newman
I have been with Amplifon for several years and other than a glitch during covid have found them satisfactory. My last hearing aids were purchased under credit agreement which is now paid up with no missed payments. I was made an offer to upgrade but rejected after an eventual successful trial was rejected by new finance company. On checking with reference agencies It shows my rating has actually improved over the past 4 years and there are no adverse reports. The manager, understandably couldn't help. I am now in a position where I must move to a new audiologist who does not use the unhelpful Noverna having spent in the low thousands with Amplifon in the past and there is no concern about losing me as a customer or an explanation as to why my credit application was rejected.
December 2021 by Mac McConnachie
We understand the pandemic is causing lots of issues with appointments and follow up, it went to a whole new level of disappointment this week.My mother is 85 years old and cannot get into NottinghamLack of follow up for almost 2 years to see how she was doingAn email confirmation of a specialist at home consultation, confirmed on email, just mysteriously vanished.
July 2021 by Linda Fenlon
Sadly only really interested if you want to buy new hearing aids!
July 2021 by Paul Gannon
It's ALL about trying to sell you Hearing Aids. Don't believe Free hearing test.
January 2021 by Paul Gee
It's ALL about trying to sell you Hearing Aids. Don't believe Free hearing test.
July 2020 by Erica Bishop
Amplifon has failed to answer queries on multiple occasions since my husband's hearing aid broke down. We are unable to get through on any telephone number or email and we now know "We should have gone to Specsavers" . Very poor customer service.
July 2017 by Paul Godfrey
Excellent service,wonderful experience all. GOOD at the Dunstable branch a credit to Amplifon.
April 2016 by Bobby Osborne
I was asked to complete a questionaire from your marketing company.
however impossible as there is no category for people who are retired.
think you need to review.
Anyway have been with Ampliofon for some 20 years starting off in Devonshire street london., now at Colchester with Johnathan who has been very helpful could not ask for better attention, he is a very good ambassador for your company.
