August 2023 by Marie Sehmi
This chemist is really bad. They have no customer service skills. I had medication missing and they tried to tell me ld been given it. The way they spoke to me was horrific. They have no clue what they are doing. They go in the back and slag off the customers and laugh. Do not use this chemist. When Ben was running it, it was brilliant. Since then, it has rapidly declined.
February 2023 by steven knapman
never got the tablets doctor sent over not helpfull sometimes quite rude wont answer the phones when you ring just dont know whats gone wrong since taken over was a good chemist before
December 2022 by Mary Stratton
Very poor staffing levels. Queued for 50 minutes for prescription which is sometimes not been dispensed after 4 days. They rarely answer the phone due to staffing levels.
November 2022 by Pedicure Adventures
I wish I could give a 0 star but not an option. Worst service ever. Waited for nearly 5 minutes while pharmacist was gossiping with a local client before she decided to acknowledge me & other clients that walked in. Pharmacist finally took my order but I never saw her write it down or go the computer. She said it will take 1 week, went there a week later and my prescription was never ordered. She basically didn?t bother to do it. I was very upset as I have thyroid problems n need my medication daily without interruptions. I end up having to wait nearly a week with no medication and experiencing heart palpitations & other symptoms for not having my medication. And a Lot of anxiety due to the stress that you put me through. Horrible service, i not going to write the lady?s name but everyone in Wythenshawe knows you are the laziest worker in there, thanks to your customers you have a job & salary. You should be grateful to your customers. Stop gossiping on company?s time & due your job. This is not the first time I walk in there n she makes you wait while gossiping with clients. Unfortunately your pharmacy is only 2 minute walk reason why I keep going there for the convenience, since I don?t drive. But I know it will be bad vague service
November 2022 by Rachel Collins
Prescription is NEVER ready staff take about 10 years to serve you never known a chemist like this one. Worst service ever. Also they don't even answer the phone when you try to call them to prompt them to do your prescription
September 2022 by David Thompson
What is going on with this Pharmacy. Go in to collect my prescription to be told we only got it last night, ok well it's now 3.30 in the afternoon so it should. Be ready..... there is always a issue when I go to collect it.Also made to wait to prepare it even if it should have been ready a few days ago.
July 2022 by Susu
The staff that were here before were very good. However all the new staff are slow and useless. There's always a problem going to this chemist. It's the closest one to us but they make you wait forever. My mum has waited longer than 1 hour here for her medication and she is disabled. Today she has waited 2 hours!!! They even tell you they haven't got your prescription when they clearly have. I will get ours sent to another pharmacy next time although far. Spoils your mood. They need the old staff back.Adding to this I have now changed my pharmacy to one that is further just in order to not deal with this pharmacy's staff. Theres a short blonde lady and she really looks lost. I gave them 3 weeks to have my medication ready and when I went in I still had to wait ages and left with medication missing. The bimbo needs to get training in administering medication and customer service.
July 2022 by Annie Fletcher
I called to get medication there were already 4 people waiting I stood for 10 mins totally ignored then a guy asked how long his medication would take the woman behind the counter was very rude to him totally uncalled for.A woman stood next to me said I would be better going elsewhere which is exactly what I did, hopeless staff with no customer service skills whatsoever
March 2022 by __Avie_ Ellis__
this chemist is a joke ordered my elderly parents prescriptions on 14th feb went to collect on 21 feb in a taxi due to bad weather only to be told they not ready to go back in 20 mins ridiculous considering been a week staff work like snails absolute joke
March 2022 by oliv beu
I didn't realise that sadly my Dr sent mine and my sons prescription to this chemist. I have called a ridiculous amount of times and still can't get through to them.
November 2021 by Natalie Watkinson
Prescription sent over 23rd September no call to say it was ready, called in on the 4th October to see if it was ready, no recollection off it! Shown them my email stating this had been sent. After waiting for them to find it was told they don?t have my medication and I will need to go else where! Absolutely useless.
August 2021 by Nicky Mina
22/06/2021 9:45 Came to collect my URGENT medication. Couple of ladies wasn't happy to see me because I intervene their talk. Both of them said they are closed. Pharmacy working hours 9-18. I will report this negligent attitude, to make sure people in the right role. Care service need to care about people not to kick them because you in the bad mood! Definitely will change pharmacy!
August 2021 by Alison Henderson
Absolutely useless collected a prescription only to find out they once again have missed an item off. Not an item that I can just stop taking either. Beyond annoyed certainly will not be staying with them. Useless
August 2021 by Saravanan Srinivasan
Not all staff are customer friendly. A prescription was transferred from other pharmacy. Literally staff in today's shift are clueless. I found other staff from yesterday shift are supportive
August 2021 by Sarah Royle
Absolutely useless! always a issue with prescription,never on time. Since this chemist has been taken over service is non existent! Terrible
