November 2023 by Ian Parrott
Service not great all emphasis appeared to be in the drive-thru with people waiting at the counter to be served as the receipt printers not working and the screens wouldn't let people complete purchases. Overall a lot of waiting around and no customer service. Things were better when they actually had people serving, instead of relying on the screens. Takes away the personal.tpuch and doesn't feel much like a family restaurant anymore.
October 2023 by Marcia Buckley-Jones (Dream Destinations TA)
2nd time of visiting.This time we had order to table and 75% of our order was forgotten I had to keep going back and asking for what was missing.Were not busy so can't use that excuse, shame really as it's an ideal location for a quick meal before airport.
October 2023 by Ken Wylson
The teenager staff are managed by older teenagers up to 25 years old management with zero customer service skills. Their mistakes are the customer's fault. I only eat or use the takeaway/delivery service because my children like it. Otherwise, I'd definitely eat somewhere else. The machines are always empty of paper for receipts, so you have to try and remember your number.Table staff are older, so they're the only reason I'm giving starsParking: Car park is full of delivery drivers cars. Should be made to park elsewhere. Struggle all the time to find a space. Have to wait for a delivery driver to leave before I get a spot
September 2023 by Aleda Creative
I recently visited McDonald's, and it was by far the loudest one I've been to. The amount of kids and people shouting was unbelievable, it was impossible to hear what my kids and husband were saying. On a positive note, the cleaning lady was diligently working to keep the place clean.While the staff efficiently handled their duties, I noticed that they lacked friendliness. It would have been nice to see a more welcoming attitude from the team. Overall, it's a clean and functional McDonald's, but the noise and friendliness of the staff left something to be desired.
September 2023 by Jontywins1
Given up going here - as the order is consistently wrong/ missing items, once I didn't even get the food ordered twice in a row, third time lucky after waiting 45 minutes. McDonald's for years used to be a reliable service 9 times out of 10. Now it's not worth the stress ....
September 2023 by Stephanie Langrick
Food cold and missing components. Really disappointing service, completely ignored at the front desk but multiple members of staff.Waiting over 30 minutes for food in a fast food restaurant is disappointing.The only helpful member of staff was the guy on the dining area - i don?t recall his name.
August 2023 by mark patel
Ordered food came an hour later food is very cold! They printed the label at 00:50 took 3 ubers eat drivers to pick it up if they knew it was gonna take 3 drivers to pick it they should of re done the food not happy wouldn?t even come back here in my life! Also how am I meant to drink a drink without a straw and eat ice cream with no spoon
August 2023 by Jie Yeap
Great drive through experience. The only thing was the coke drink handed to me was not iced enough and a bit flat. Food was hot and fresh
August 2023 by R7075PEmichelleb
Poor service ordered on line and missed part of my order reported on line and received no response, the advised needed to chicke with Mcdonalds wythenshawe and after a week still no response. Wont be ordering againg its not the first time they have got it wrong but in the past I have let ot slide and given benift of the doubt.
July 2023 by Matt S
Only 2 people + manager serving on night shift, we've been waiting more than 45 for an order, nobody was in any hurry. Restaurant dirty, food cold and old, coke ran out (!!!!), terrible service mixing up orders. It wasn't busy at 4 o'clock in the morning, 3 people at the counter + few cars on drive through. Get competent staff and hire more people, I shouldn't have paid for the cold food served half an hour late.EDIT: We've sent all food back, quality was appalling. On second attempt got full refund, manager struggled with arithmetic. She refused to give her name to other customer, who wanted to file a complaint. We ended up in Burger King and finally received good food and service. Avoid this restaurant.
July 2023 by Hattie ?ThePeersFamily? Peers
Only been here once, after we landed at Manchester Airport and we?re in need of some quick food. The food was quick, hot and correct! They also remembered the sauces. The McDonald?s near us always forgets something ?
July 2023 by ian sharples
Cold food as usual, order was wrong as usual.I have never had melted cheese on a McDonald's burger.
July 2023 by Maryam Farhani
Worst mcdonalds to order from customer service is just appalling, food is always so cold and not just that never receive the correct order , there is always missing items iv had problems for a while with this mcdonalds
July 2023 by Daisie Harbottle
Today I had amazing customer service by a young girl, who I think is called Kelsey ( I couldn?t see her name tag very well as I ordered through drive through) the store was extremely busy however, she worked well under the pressure and served to me with a smile. I wish more young people had this work ethic! My food was hot and my whole order was correct. I even received all the dips I asked for !
July 2023 by Marie England
Very dirty, toilets looked like it's never been cleaned in weeks with no toilet roll. Miserable staff and unhelpful. The food was horrible and cold. Never seen anyone clean the tables or the floors. I would afford in future!
