November 2023 by Christie Turner
Great pharmacy, staff always very helpful
August 2023 by H D
Incredibly grateful and relieved this pharmacy exists. Went through hell at the other Well pharmacy up the road, and was led to believe nothing could be done to help me despite the urgent nature. When I walked into this one I was listened to, reassured, cared for and all my requests fulfilled. They are so kind and helpful.
August 2023 by S White
lovely spacious calm environment, seating areas to wait, automatic doors, walk in consultation room when available. lovely friendly helpful staff, good range of products, designer perfume & aftershave at reasonable prices.
August 2023 by Google user
Incredibly grateful and relieved this pharmacy exists. Went through hell at the other Well pharmacy up the road, and was led to believe nothing could be done to help me despite the urgent nature. When I walked into this one I was listened to, reassured, cared for and all my requests fulfilled. They are so kind and helpful.
May 2023 by Sue Dean
Didn't have prescription item. Not offered or suggested an alternative. Told were not expecting stock any time soon. Disgusted, they could have told me this when they received the prescription from GP not 5 days later when went to collect
October 2022 by Alan Taylor
Always busy.
June 2022 by Rachel Warrell
Literally the worst pharmacy I have ever been in - staff are totally removed from the fact that they provide an inadequate service - long queues, no stock on shelves - dirty counter and depressing atmosphere - I live in Northenden we need a good chemist ! I will never go back
June 2022 by Laura Repper
The actual world's worst pharmacy. Pharmacist won't turn up with no notice. No matter what you need and how important it may be. The most used comment is, we're busy or it's not in stock regardless of ordering it so can you come back tomorrow? Also no matter what day it is even if u come back the next day-they're still busy no matter WHAT you need from them 'we're busy" so agree a time to return but you will have to wait 20/30/40 minutes or still come back later. And when you do come back, you STILL have to wait, for 20/30/40 minutes!!! Go online or Google store app "Lloyds direct" and your medications easily delivered...no stress.
April 2022 by Melissa Jones
Absolutely shocking pharmacy. Blaming COVID, industry staff shortages, anything they can under the sun to explain away the poor service they provide. While every other pharmacy seems to just be cracking on as usual. It takes at LEAST 3 20+ minute visits to get every item on your prescription - does Well think people have time to waste at the pharmacy? I?ve had to get emergency prescriptions from 111 to keep myself ALIVE because Well continue to fail to fulfil my prescription. Whenever you go in it?s ?we?ve not got it, we?ll order it?? isn?t that the whole point of calling your doctor for a repeat?! Sometimes a pharmacist doesn?t even bother to show up and the place is shut. It?s been like this for months so they?re clearly not trying to fix it. Then to be told ?you could call ahead to check if it?s in? whilst you watch the member of staff in the back ignore or reject phone call after phone call takes the mick. Joke of a pharmacy, won?t be using again. Should be shut down.
April 2022 by Hol Brooks
Wish I could rate a 0, absolutely shocking service and colleagues, DO NOT USE, this place needs to be shut down. They don?t care and have no customer service, absolutely disgraceful.
April 2022 by Top beav (topher)
Rudest pharmacist, called for emergency supply of medication and didn?t give one dam about it. Parred me off and didn?t care. No help given. Rude little foreigner.
February 2022 by Iain Moran
This USED to be an excellent pharmacy, but not any more!They rarely answer the phone and can't (or won't?) get medication that other local pharmacies can. They are dreadful and should be avoided at all costs!
January 2022 by SUSAN HAMPSON
Never order medication on time via GP therefore, you have to go back the next day and if you are lucky your prescription might be ready. This has happened to my partner several times and consequently caused unnecessary stress ?. They blame covid for their inability to do their jobs correctly
January 2022 by Rick Allsager
I have to say that the last few weeks the service at this chemist is truly shocking half the time there is no pharmacist in the shop so medication can't be given the phone is never answered heard one guy rang 35 5imes in a day but got no response some one needs to get and sort this situation out
January 2022 by Paul Davies
Possibly the worst chemist in the UK if not the whole world.Don't bother using it. Awful service .
