January 2024 by Richard Major
The food is standard McDonald?s. The cleaning staff DO NOT STOP. They do a constant amazing job.
December 2023 by Bill Warman
Well, I have to say this: I was kept waiting at the order post for nearly 4 minutes while they continued to take orders from the other lane by up to 3 vehicles. After taking my order and going to the pay window, the lad with the microphone thought it was funny that he had kept me waiting and giggled as she took my payment, the young girl who took the money did say sorry. At the collection window, I was handed my coffee, no offer of sweetner or sugar. But again, I was kept waiting and asked to go to the next window and wait. I told the assistant what again . When my order did arrive, their was no sorry for keeping me waiting. She just handed me my bag of food and walked away with no apology for the delay. Although I only live a little distance from this store, my coffee was warm, not hot as it is when I leave Farnborough Town or Gate. Also, the fries and burgers (Big Mac)were not hot and had to warm them up in my microwave. I don't think either was freshly made. I have been to this store before for the early breakfast and was served Hot food and respect as a customer. But sadly, not tonight definitely will not return if I'm in the area at night again. So if you want a better service, try KFC next door.
December 2023 by Charlie Wood
The only McDonald?s I?ve even seen that actively tries to turn away business. They start closing the car park 2 hours before their actual closing time, forcing everyone to their drive thru. On all the occasions I?ve used their drive thru the orders been wrong and with no where to park, unable to take my order in for it to be fixed.Terrible service and food order was wrong and cold.
November 2023 by Emmanuella Atiomo
Great food, clean environment and very fast
November 2023 by Rita McDonald Damper
A lovely clean spacious McDonald's. Go upstairs to avoid the crowds. You can order your food up there too. The food wasn't as hot as I'd have liked it, but this is definitely one of the better restaurants.
November 2023 by Samson Lewis
Usually the service here isn't awful, but on the latest occasion they gave us no chips at all (4x portions), missing an apple pie, the triple cheeseburger we ordered was actually a single, two hamburgers we ordered were missing lettuce, the filet o fish was poorly made, and we didn't receive a receipt so can't go back and claim the rest of the food.
October 2023 by Paul Buckley
Nice restaurant order terminals not all working so a bit
September 2023 by leah richardson
Beware, some staff are short changing! My son and his friend went in this morning for breakfast and was short-changed by £5, they disputed it and was given their £5. That's fine. Mistakes happen. But I went again this evening through the drive-thru, and it happened again, another £5. I thought I'd make the manager aware. My autistic son was then covering his face as he doesn't like being around people and she was more concerned about that and kept asking to see his face. I told her again, her staff are short changing and I just wanted to make her aware, she said "I'll have a word but they've just got back from holiday so maybe they're.. **wobbles her head**". This is no accident! Therefore I felt the need to warn others.
September 2023 by Dave Barrett
Service is quick especially for a McDonald's from ordering to collection and food is always well
September 2023 by DaveSurrey_England
Yes I know it's McDonald's, but I can honestly tell you after eating these all over the UK and other parts of the world as well, this is actually probably the best one I've been to. Maybe some of those other reviews are people with grudges against the company. Don't know. All I can say is when I am looking to buy a McDonald's,This is the place I want to go.
August 2023 by Ginger Red
The food here is always fine and staff are ok. My only issues are I feel that paying customers who walk through the door seem to have lowest priority when it comes to being served first. When I drive through it's so much faster. Also, I often have a toffee latte, which they make up and leave sitting while they're sorting the rest of the order. By the time I get it the cream is virtually alway melted and I always have to ask to have more added.
August 2023 by Darcy
There?s always something wrong with the fries in this restaurant. So many in an order are limp, the wrong colour and taste horrible. Happens time and time again. Use the one in the town centre is my advice. Much nicer
August 2023 by Leesie Loo
I only gave a 2 star for atmosphere as we used the drive through so we could sit out in the carpark. All the spaces had a bollard so we had to park round by KFC.
August 2023 by GYONGYVER TRIBEL
Really bad experience tonight. Unfortunately, it is not the first time that food missing after the drive thru purchase. Also when I was offered a compensation, really rude staff. The person I spoke to on the phone asked me to come back to collect the missing would not come to speak to me just sending radom staff who had no idea why I was there and what was offered. I am local, but I am sure to drive next time to the Farnborough site where staff always been welcoming and never missed anything from my order.
August 2023 by ian wheeler
Always hot food looks like the picture .. also is very quick using the app . I can stay in the car with out going in or round drive through . Every space on carpark has a number to enter for food to be brought out most others have a maximum of 5 spaces for this usually
