November 2023 by Silvia Bracikova
Friendly and professional staff, optician was very knowledgeable and helpful , no waiting to be seen, staff helped me to choose my glasses which I appreciated
November 2023 by Christine Walkom
My test was on time and all staff were very friendly and helpful.
November 2023 by Skinpenn Ince
Everyone was very helpful, friendly and made it a relaxing experience.Thank you for looking after me , looking forward to next year.
July 2023 by Cathy
A different world to Specsavers. Personal service delivered by experts who make you feel like they are interested
June 2023 by patrick quaid
It is the first time I have used Boots opticians in Andover and I truly can't recommend them enough! Adrian with his warm professional approach relaxed me and I knew I was in safe hands! The optometrist Mubeen Jaan Ahmed was exceptional.. listened and took the time to explain everything. I was blown away by his knowledge and care! No hard sell afterwards to buy frames which I have found with other companies. The whole team were amazing!! So a special thanks to Caroline ,Donna , Trisha and Chloe. My visit was the best!
May 2023 by Karen Kennedy
What lovely ladies you are. In with my 92 year old mother in law and you looked after her like a queen. Thank you so much.
March 2023 by Gareth Wright
Unhappy with boots opticians. My wife and I have been there twice and both times we've felt they were unhappy with my toddler being in the shop. Being told off twice. I'd expect a much nicer family approach, went elsewhere and they lost sales. Would recommend other opticians in Andover.
February 2023 by Lily Robinson
I went to boots opticians last week and I cannot fault the staff! I had such a lovely pre screen and the woman optometrist was so friendly and super thorough. She spotted a potentially serious condition and referred me to hospital straight away. After a few days I had not heard from the hospital and boots chased it up straight away and I was finally seen by Winchester hospital. Even after my appointment the optometrist then phoned me to check how my hospital appt went!Super friendly and I will be sending everyone to boots!Thank you so much ?
October 2022 by Jane Willis
Boots Opticians in Andover give fabulous service. Thanks so much to the gentleman who I believe to be the manager, who repaired my glasses promptly, efficiently with good humour and kindness after I was so completely let down and treated outrageously rudely by a receptionist at Boots Opticians in Winchester for merely asking her to tighten up the arms of the glasses I had forked out £500 to Winchester for ....... The unpleasant and rude treatment I had from one of their staff was truly appalling - the worst you could imagine. I think she modelled herself on Basil Fawlty. Whereas I have received fabulous service from the gentleman at Andover previously. The lady on reception at Andover was very friendly too. So 10 out of 10 for wonderful Andover and that woman in Winchester will lose customers by the dozen. Zero minus rating for her. Kind regards
February 2022 by a tarrant
Excellent and friendly customer service. Recommended.
February 2015 by Jane Parker
I received the best customer care on my first visit last Saturday, I thought all the staff were very welcoming. I was very impressed Thank you Jane
