August 2023 by Kieron Ryan
So far, the glass installed is the wrong colour, and the rear parking sensors are faulting , they worked find before!The response has Been to fob me off and ignore my calls, still waiting and calling its now week 5
February 2023 by Gary Baker
Really really busy establishment from cars to hgv repairs excellent place
September 2022 by Pawel Stawowczyk
As a Maxus Service they are useless. After assuring me the repair is done, after getting my van the issue still persists
July 2022 by Simon Bailey
Had my truck repaired here and got them to do some additional work.I am very happy with the repair work they had done for the insurance company but far from happy with the private work I had done whilst they had it i.e. all the mirrors colour coded they missed one.Several scratches to be painted which they missed all of them.A repair to the rear mudguard not done but charged for.Wing tops painted which I didn't want done as I drop and pick up trailers everyday.The mirror glass was broken by them and charged me for it.I've phoned several times emailed as well informing them of my dissatisfaction but no one has replied.It seems that once you pay for the work they don't care.
July 2022 by Andy Winton
Big shout out for BP Rolls Group for a great repair job (and I'm very fussy!) on my car after a van driver recently pulled out into it.In particular a huge thank you to Kim who, without doubt, went above and beyond in assisting to get my car back ASAP. Also thanks to Darren for pushing it through the workshop and getting it sorted.Services: Body & Trim
July 2022 by Mehh !!!
Repair was slow, as it was an insurance claim, they made several excuses as to why my car was not repaired in good time. They were making cash on the courtesy car. At one point they even told me my car had failed the Mot.Repair failed, went back in,, Car returned quickly, front wheel has been kerbed, and door badged not replaced, currently sitting in the door pocket.I don't think I will ever return.Services: Body & Trim
April 2022 by Steven Griffiths
What a great experience I have had with BP Rolls. My van was involved in a accident on the A303 just by the slip road for Andover. The great level of care to my van by all concerned was 1st class. Since the front end was totally rebuilt on my van, I have had BP Rolls to put a bullbar on my vehicle too. I would recommend this Company to anyone who wants a top quality job done to their vehicle by true professionals. I just can't thankyou enough.Kind regardsSteven Griffiths
January 2021 by Steve Cushion
Recently started using BP rolls after reading good reviews. Have taken two of our vehicles to Them now and they have been fantastic. Always friendly and professional ( Sara jane was very helpful And friendly on the phone) staff always courteous and service excellent. Wouldn?t take our vehicles anywhere else. My car was wonderfully clean and smelt fab when returned . Thank you .
January 2020 by Drek Zoolander
Main dealer experience without the main dealer prices. When you walk into the large friendly front office you are greeted with friendly faces and offered a hot drink whilst paperwork is sorted out.A relief to find such a professional and trustworthy car service centre.As consumers we are all generally sceptical about garages and their ability to make us feel like idiots and charge for the privilege. I had my Audi A4 serviced at BP Rolls Automotive, I was impressed by their technical competence, friendly approach and ability to make me feel like an important customer.They had a courtesy car for us so we could continue with our working lives whilst the car was in for a major service. Stewart and the team kept me informed of any additional work that needed carrying out (new tyre and section of exhaust) and priced the work up prior to calling me to ask whether I would like to go ahead with it. I wasn't at any stage put under pressure from Stewart to have the work carried out with BP Rolls it was just to inform me that the work would need doing in the not to distant future.I shall without a shadow of doubt be using BP Rolls again in future for my car servicing.Si Stuthridge
January 2020 by Gill Noble
First class service from start to finish, Stuart kept me up to date during the repair. My car was collected and bought back by Alex no fuss or trouble. Great company to deal with.
January 2020 by Neil Bradbury
Great service and support throughout.Nathaniel dealt with warranty company authorisation and he and Stuart kept me informed of the progress throughout.Very professional staff, main dealer treatment but without the extortionate extra "no cost benefit" rates.Thoroughly recommend
January 2020 by Andrew Jankowski
had to leave my car for bodywork repairs arising as a result of a minor accident.the service was in every way pleasant, friendly, helpful. gemma, amanda and roy are a credit to the business and they could not have done more tobe reassuring and forthcoming. the standard of work carried out was excellent in every way. would not hesitate to recommend, and very warmly.
January 2020 by Rob Harris
Have been using BP Rolls for a couple of years now and I'm always highly impressed with the standard of their work. My latest visit was because of a broken oil cooler, which they fixed quickly and in my opinion not too expensively either. The reception staff are always very polite and helpful. Richard is very knowledgeable always has the best solution to hand.I would highly recommend BP Rolls to everyone.Keep up the good work
January 2020 by Sandie McDonald
Excellent service received today. Called first thing as could not lock my bonnet into position and was driving to Nottingham that day. Was told to pop in and someone would have a look. Stuart took the car and within 10 minutes had fixed the problem free of charge. Will be returning to get the catch replaced as on its last legs, but so grateful for the quick and efficient service.
January 2020 by Daniel
Super job on my car, nothing was too much trouble. Collection and delivery of my car provided and even a complimentary courtesy car for the duration of repairs. Many Thanks to Gemma Angel and the team who made my stress purchase easy to deal with.
