January 2024 by Phil Robinson
Long wait for food, the battered fish was covered with a thick coating of uncooked batter, hard to find the fish. However, mywife's meal was perfect.
January 2024 by Kane Brewer
Stayed at the premier inn. Missed breakfast and politely asked if I could use their microwave but they refused. Had to eat my breakfast cold, thanks.
December 2023 by Dave Mayo
Awful, for dinner & breakfast. Unavailable food items were accepted by server but rejected by kitchen. Server had no ideas about substitute items. To get pre-dinner drinks needed a 30 min queue at the bar. Soft drinks machine was lacking some syrups. No ice in the ice machine, needing another queue at the bar. No checking back on quality of meals. Overcharged at breakfast. Dirty breakfast crockery. Breakfast buffet items were barely lukewarm.
December 2023 by Portia Easterbrook
Extremely friendly staff, there was an excellent choice of food at the breakfast buffet and a clean and welcoming environment. Will definitely be returning soon.
December 2023 by Ashley Brook
The staff are nice and friendly and helpful, this includes on the phone and in person. There is a good atmosphere in the restaurant area, with a log fire on to help keep you warm. The prices are reasonable for what you are getting. I had a gammon steak and it was very tasty, with the option to have pineapple and or fried egg on top. The restaurant is clean and tidy; except for the toilets. The toilets are looking rather dated, and some aspects were disgusting.
December 2023 by Lauren Penny
Stopped in for a light lunch, we hadn't booked but the lady was very welcoming, friendly and found us a table. The atmosphere was nice, service was efficient. We chose a selection of sides to make up our meal. We couldn't fault the food, it was prompt, hot, and good value for money. Would visit again.
December 2023 by Colin Thatcher
Chips weren't that hot, but lasagne was very hot. Would have had dessert but only one person serving & 5 people ordering for well over ten minutes, so didn't bother. Probably won't visit again.
December 2023 by Alan Birkhead
Very poor little or no staff so only certain meals could be made or warmed up had we known before we entered we would not have stayed and as we were visiting from Bristol not impressed at all although the place had been recommended by family member and had food there before with no
December 2023 by Jude Monk
Normally very good, but they had run out of bacon and tomato at 10.30, these are a staple for breakfast, so will give a miss on Sundays now.
December 2023 by mac neill
Absolutely awful food and service, When I complained about the beer batted fish batter being soft and spongy, the team leader was totally unhelpful and un-professional, refusing to give me the name of the manager, HR, or anyone else who could help me, and threatened to call the police unless I left Immediately...question: if you feel you were not given the service you expect from a company this size/ any size, don't you have a right to complain?It's your money ? you take your choice
December 2023 by Mark Fletcher
Give it a miss. Turned up at 6.30pm to be told on ordering there was no turkey. I pointed I was ordering chicken and was told this was fine. After waiting 10 minutes one of the staff came out to tell us they didn't have that either. Needless to say we asked for a full refund and left to go elsewhere. Not the first time this has happened here. Won't bother trying again.
December 2023 by Lucinda Morris
A long wait with no staff. The starter and dessert were fine but the main was remarkably poor. Don't bother with the festive turkey, the peas were like bullets, the roast potatoes were dry and tasteless, the turkey was obviously from a turkey roll, the gravy was the redeeming feature.
Thirty minutes to get a pint poured and I'm onky third in a queue.......if I see a queue if more then I may as well drive past........ one person on the bar doing it all and no front of house personel......... and at lunchtime.......what fantastic management you
November 2023 by Jessica Grundy
Family meal.Asked for all food to come out at same time (split orders due to having to pay at time of ordering). Half of party had to wait for over 15 mins for food and chase this up.Will not be returning. Place should prioritise getting more staff to support those working so hard to meet the demands on a busy Sunday.
November 2023 by PJ Vice
Booked for a time of 6pm, when arrived told us they had no tables for an hour. So not sure the point of booking a time when they give you a poor excuse stating a reason they needed to oblige a table of 11. Although the food was OK the tables were sticky and the service was sub par. Have been to other Brewer Fares and they have been great bit would never come to this one again. Do better!
