October 2023 by Dobrin Borisov
I don?t know about the rest of the stuff but there is a guy with a curly hair being so rude. I ordered iced cappuccino and iced frappe and I get cappuccino with no ice at all and a smoothie frappe wich you had to ?drink? with a spoon.
August 2023 by Carla A
Very disappointed with the system. I went with my client for a drink and she forgot to ask to transfered her points to her App. So we asked a couple of minutes later to the staff to do it and they said not allowed to put in because has to be in the moment of the payment.
June 2023 by Giles Drage
Line up out the door, one person serving. When second member of staff showed up was a bit rude really. Please and thankyou go a long way. Try to look like you dont hate your job! on the plus size the coffee was quite good.
June 2023 by Vivien Bloor
Excellent coffee. Highly recommend
June 2023 by C S-Lewis
Love that you can take your dog and my dog loves it too
April 2023 by Eddie B
Good coffee, usually fairly pleasant atmosphere, staff friendly
February 2023 by Marc Goodman
Staff excellent, always efficient and quick. Coffee always spot on and pastries as ever freshly made. I visit daily and that says it all. And very important to me.. Nero coffee just tastes more Italian than most high street vendors. Oh and VERY dog friendly.
January 2023 by anjip2023
Far to slow, took ten minutes to get served. Only two customers ordering for themselves. One customer served by two members of staff. Also unsure of their job when asked about a problem. Train your staff. They're friendly
December 2022 by Pamela Harpham
Always excellent service & coffee. ?Never had a bad experience in Andover. All staff are good but Beth is perfect - friendly, makes lovely drinks & is very helpful to customers! ?
December 2022 by DashCam UK
First time visit. Quick service, friendly staff.
December 2022 by Yunus Parlak
Train your staff to deal with situations. Especially the goggled/tall/thin/tattooed guy. He has no interest in customer satisfaction and cocky. He is so insistent on the wrong and doesn?t have an attitude of ?being sorry?. Bringing a solution should?ve not been a customer?s interest.I?ll refrain to go when I see this lad in the store.Only the coffee and cheesecake were good and of course those are outsourced/standardised products.
November 2022 by davidhQ4910SQ
Visited on the 1st November 2022, around 1pm. Not particularly busy, but most tables had dirty cups etc left on them. The floor was strewn with scraps of food and general detritus. The disabled toilet (the only available toilet) was in desperate need of a deep clean. The pictures and mirrors on the wall looked like they hadn?t been cleaned in weeks. Just a grubby place overall with a couple of seemingly oblivious staff. Do yourself a favour and walk on by.
October 2022 by Jan Hibberd
Just a nice place to go for a nice cup of coffee
July 2022 by Dee Hammett
The 2 young men that served us Tuesday afternoon were super efficient?, polite & friendly . Thank you so much Dee
July 2022 by Douglas Searle
Air conditioning is good and it's usually quiet. Probably because the service is terrible and the coffee is hit and miss.
