May 2023 by Kids Entertainer Mr Custard
I bought a new Croydex toilet seat from Wickes and had it delivered today. My wife fitted it with a little help from me. It was not as easy as I thought it would be to fit. However my wife methodically worked through the instructions and fitted it tonight. It is good quality and we are very pleased with it. I don?t think we would have been as successful with cheaper alternatives.
April 2023 by Mr Custard Kids Entertainer
I bought a new Croydex toilet seat from Wickes and had it delivered today. My wife fitted it with a little help from me. It was not as easy as I thought it would be to fit. However my wife methodically worked through the instructions and fitted it tonight. It is good quality and we are very pleased with it. I don?t think we would have been as successful with cheaper alternatives.
January 2023 by Amir Hussain
Fair play to Croydex - had an issue with a shower basket which became faulty. Without any issues contacted their customer service and was sent a replacement without all the fuss one has when having issue with a product. That is what I call ?excellent customer service?.
December 2022 by Cherry Travis
5 star customer service from Croydex . I ordered a bathroom cabinet via Amazon. It was obviously a returned goods as a glass shelf was chipped and pieces were missing. When I phoned direct to Croydex, they sent me replacements next day and free of charge, even though they had not dispatched the original to me.
August 2022 by Lawrence Tobias
I only fit Croydex bathroom accessories nowadays. Slightly more expensive, but good quality materials and always well engineered for a great result every time
July 2022 by Dan Allen
Bought a shower caddy with 5 year rust guarantee and it?s all gone rusty within 2 years. I?ve emailed with photos with the original receipt and had no response after 2 months.
March 2022 by John Grey
A very busy bathroom store warehouse helpful people
February 2022 by Sandra Stride
Having to deal with croydex after a fault developed i found them so helpfull and they went the extra mile to sort me out would highly recommend CROYDEX the most comfortable toilet seat i have ever had
January 2022 by Liza Hopkinson
Croydex cushioned vinyl bathmat. Basically useless & a waste of money. You follow the use and care advice & the bath mat just floats to the top of the bath water!!!!! Customer service very unhelpful.
March 2021 by Davina Lewis
The toilet seat I purchased was 'fit in three easy steps'. and 'fits most toilets'. Total lies. It did not fit and was horrendous to try and fit. I wrote an accurate and fair review on their site which they refused to publish and e-mailed me asking if I would like someone to telephone. I said I would so they didn't bother. They still had't called even after emailing me asking if I still required a call (four months later) and I said 'yes'. They then e-mailed back, five months later suggesting Still no phone call which was their suggestion. I took the toilet seat back to the shop and asked for my money back. Shops understandably do not take returns of such items. Complete waste of £45. Company totally disinterested and I will never but their stuff again. I feel I have been defrauded.
March 2021 by Beverley James
Bought a flexifit soft close toilet seat a month ago - fitting was a nightmare (2 calls to customer services to figure it out) and now the poxy thing is sliding all over the place. No way of simply adjusting has to be taken apart and reinstalled ie repeat nightmare! No wonder it was cheap on EBay. Better off with poorer quality from Argos which at least does the job! Avoid unless you want to spend the rest of your life fitting and refitting a toilet seat!
March 2021 by rachel robertson
Had a problem with a shower set I purchased. Bit slow to reply to email but from the first reply they had sent a replacement free of charge within days.
July 2018 by Carol Sharland
Bought a tension rod for the shower today as my previous one that had been there for years finally gave up and broke. What a waste of time and money the new rod is. Even with two people try by to fix it to the wall itâ??s hopeless. The rod doesnâ??t tighten, the fixings shoot off the end with the slightest tilt when trying to level it. This pathetic contraption nearly caused a divorce!!! Am returning it tomorrow and will source a better quality brand. Very disappointed.
