November 2023 by Jon Whitfield
Excellent service - couldn't be more helpful, polite and accommodating when arranging for pick up and return of our car and providing a nice little courtesy car. Kept to timetable advised. Repair and repaint absolutely invisible. Very pleased. Cannot fault their service at all. Would definitely recommend.Service: Body & Trim
October 2023 by Jamie R
Amazing service from I M Accident Repair Centre. They were brilliant from start to finish. Kept me updated with the progress on the vehicle and the standard of the work is first class. It has been the best experience I have had with a garage and would highly recommend. Can't recommend them enough!Service: Body & Trim
October 2023 by Michael Yates
I would honestly recommend to anyone that needs any repair work needing doing which ranging from scratches, dents and accident repairs.They are very professional and helpfull with any questions, queries and problems you may have.Thank you very much for the work carried out on my car brilliant work.
September 2023 by Dave Shave-Wall
I M Accident Repair Centre did a great job on the repair of my car after hitting a deer. Whilst it took a long time to source the parts from the manufacturer due to supply chain problems, the team kept me up to date throughout and were very polite in ever interaction. I thoroughly recommend them.
September 2023 by Nigel Talbott
Our MG MG5 EV went into I M Repair Centre in Andover 2 weeks ago to have a damaged rear quarter repaired and repainted.From the outset the communication from Sue and John was first class, with clear instructions to get the estimate prepared and then the repair itself.We collected the car yesterday and it was 'as new', the repair being undetectable and the car looking really good, with the repairs having a 5 year warranty too.The replacement car we had for the duration of the repair was also a 72 plate MG3, which we were very happy with.Overall, we can highly recommend I M Repair Centre and would like to thank them for their great work on our car. 5* reviewService: Body & Trim
August 2023 by janet wigney
My car needed bodywork repair on scratches following a minor prang, paid for by third party insurance; additionally I requested repairs on other bodywork damage, not covered by insurance.I was kept fully informed throughout the process by Sue Cockram, customer services, who dealt with my queries professionally and efficiently, liaising with the rental car company to ensure I was provided with the car in the right place at the right time.I am delighted with the work carried out on my car, the cost for damage not covered by insurance was very reasonable.I recommend IM Accident Repair Centre as a centre of excellence, if you are in need of bodywork on your vehicle.Service: Body & Trim
August 2023 by Jeremy Bridgland
I took my son's car there for an inspection following a collision. Excellent feedback and will report back when car has been repaired . Jeremy Bridgland.
August 2023 by Rebekah Roberts
Absolutely brilliant service.They collected my car from my house and brought me a lovely courtesy car.Kept me up to date with what was happening with my car and did an amazing job of the repair.Customer service was brilliant.Service: Body & Trim
July 2023 by The Inspector
The very helpful and experienced manager advised me not to drive my car home but had one of his staff take me home, some 17 miles away. An excellent start. Thank you.
July 2023 by JO HAGGARTY
Could not be happier with the service that I have received from IM Accident Repair Centre in Andover. It has been top notch from start to finish and my car now looks great post deer incident. Many thanks and will highly recommend.
July 2023 by Sue Cockram
Absolutely brilliant service and repair. My car looks like new. Fantastic team and service, John the owner is very helpful, can quite see how they have just won best independent bodyshop. Wouldn't hesitate to use them again and cannot recommend them highly enough!!Service: Body & Trim
June 2023 by David Griffiths
One of our cars was hit by a bus and has been repaired by John, Sue and the team at I M. A top-end finish and perfect paint repair including work to the suspension. We have had experience of many repairers over the years and these guys are the best. Sue and John have been a pleasure to deal with. Thank you!Service: Body & Trim
May 2023 by Rebecca Giddings
John, Sue and team were extremely welcoming and informative in the repairing of my car. They kept me informed at every stage in the repair and how paper work would be filed and recorded and how it all linked to my insurance. I got a clean and reliable courtesy car while they repaired my car too. They were accommodating to my working hours on delivery and pick once completed. Im so pleased with the repairs and service. I would recommend to anyone in need. I hope I never have to use the service again but have saved their number just incase.Services: Body & Trim
May 2023 by Gair Henderson
Excellent customer service from I M ACCIDENT REPAIR. Very responsive and very easy to book an appointment in good time. My car got booked into for repair after an accident which I claimed on my insurance, even though my insurance company wasn't good at responding! But with the help from Sue, we managed to get it booked in quicker than most. Very happy with the work done on the car, good workmanship and paint! It's like brand new again, would highly recommend to anyone wanting any body repairs needed. I would use them again 100%.My car had damage on drivers side from from to back on all panels, after taking damage on central barrier of M3 notorway.
May 2023 by Julia Wood
I cannot thank John, Sue and the Brilliant machanics enough. From my first stepping into their friendly office being greeted by the superb Sue, to the day leaving with my beloved car all fixed, this experience was calm, communicative and a fabulous one. John explained everything so clearly even I could understand, John you are a diamond. Thank you guys, Great Team, Great Business and will definately recommend....oh and the fabulous fitters also put right some dodgy work found, previously bodged from the garage I bought it from, cheers guys xxService: Body & Trim
