March 2024 by Terri Gough
Make promises and tell you car is safe, but cut out on freeway. No urgency on their part to rectify and find probkems
March 2024 by Ashley Hardiman-James
Amazing customer service
February 2024 by Marcus Flynn
Bought a vehicle from the Basingstoke branch and had problems with the car afterwards. Made a complaint to the branch which I wasn?t happy with response and then wrote a letter to head office which it said you would receive a response in 10 days. No response from them and no way of contacting them. I thought I would get a better service from a Volkswagen dealer but has been worse than a back street garage.
February 2024 by Gary Colin Prince
Excellent customer service
February 2024 by Ben Davey
Customer service was excellent. Very attentive and good communication.
February 2024 by David Eager
Booked car in for a while you wait service. Martins Renault were quick efficient and friendly. Simon the service advisor especially reassuring and capable
February 2024 by francesfox wakefield
Really impressed and extremely grateful for the excellent help, customer service/advice, prompt responses, professionalism and reassurance from Simon and the team at Martins Renault Reading. Huge thanks to them all.
February 2024 by Ren Sharpe
Brilliant. efficient.. service..5 star friendly ..helpful.. staff
February 2024 by Jan Mathias
Very impressed by the service at Martins Basingstoke Very efficient and friendly staff and the extra video of the service was reassuring that the car was properly assessed
February 2024 by Richard Biss
Excellent service from all the helpful staff as always
February 2024 by Gary Wells
Great service from Jay, went above and beyond whilst MOTing my BMW Roadster. 100% recommended.
February 2024 by alin brailoiu
The car was ready on time,Good quality services!Easy to book!Thanks!
February 2024 by Catherine Glass Abbott
Martins were so kind and helpful. Sorted out my steering warning problem, didn?t charge me and cleaned my car inside and out. I had had a dismal day and they lifted me. Thank you Martins.
January 2024 by Marilyn Heagren
Efficient & quick the only thing l would say is they said they would wash my car but they didn't which l didnt notice til l got home, other than that always a pleasure to go there
January 2024 by Deshki R
Simon was extremely helpful, understanding and knowledgeable. We took our newly purchased second hand car to Renault Reading and left with the confidence that our car is in great shape and that we have found a fantastic place for our future services. We highly recommend!
