November 2023 by Tricia B
Order was 30 mins late. One side was missing. They promised to refund it but never bothered.
August 2023 by Vikki Smith
Sorry to say but that's the first and last time I'll be having pizza from here. Opened the dip and it had gone off. Partner opened his but I told him in time and it totally put him off eating anymore. I ate half of mine and it wasn't great at all. I'd complain to the company but it looks like people on here already have and not gotten anywhere so I just won't go again
July 2023 by Tuncay Comert
I ordered very easily, I didn't wait in line, very nice service, happy customer???
May 2023 by Phil Matthews
So we have 4 take away pizza restaurants in Andover. Dominos, pizza hut, Papa John's and capprinnos.All I have ordered from and only 2 days would order from again. Dominos which is good but Papa John's for me wins. The reason for this is it's a bit cheaper, the sides are great ( cheese and bacon loaded potato tots for the win). The pizza it's self is great. The crust is great and the toppings I love. The Philly pizza is great although could do with more steak in my opinion. The garlic butter is not great compared the dominos garlic and herb dip which is miles better what you get with the pizza. All in all just passes dominos just about. Change your dip and add a bit more toppings and you win hands down Papa John's Andover. Also staff are nice.
April 2023 by simon morton
Good pizza and service
April 2023 by chriskW2222DP
Just had the worst pizza I think I have ever had. I didn't expect it to be amazing as it is PAPA JOHNS but I expected it not to taste and smell like week old greese. There was so much extra greese in the box it created a pond of it under what I can only describe as soggy and disgusting. I imagine the location it was cooked in to be a minus five for food hygeine.
January 2023 by kairysho
I had a mistake with an order a point blanky refused to help, making me call back 3 times at my own expense to get any sort of answer. Escalating via their online channels did not any more than calling them directly. Same as a lot of companies these days, its all about the quick buck rather than customer experience or retention. Really disappointing
November 2022 by Damon Locke
Decided to have a change from usual pizzeria and orderd 2 pizza's for £22 each for collection from here, easily worst pizza I've ever had! The comparison of menu picture to what was actually received I wish I could display here, the philly cheese steak pizza was lucky if it had 5 pieces of steak on it and a layer of cheese was practically non-existent, a pizza should be judged by when you take a bite how far you have to pull it to stretch and break the cheese, none of that with these pizza's and other than the cheese and tomato your lucky if every slice has a topping on...Will never order from here again!! Better pizza to be had at Asda for £3...
October 2022 by Andrew Parker (Andrew N Parker)
Member of staff helped ensure I got the best valve deal. Pizza very enjoyableParking: Parking outside of store
July 2022 by Dan Mcb
It's alright, not very healthy but the cheese is delicious.
March 2022 by Mark Mclaverty-Locke
As always, very tasty hot food. Service was also excellent. Rating 4 stars not 5 as a little bit pricey but not overly, and would be nice if like with dominoes, you could do a 50/50 choice (different choice on each side) and to create your own on a 50/50 pizza. Food for thought maybe a
December 2021 by molliep2018
I have always had a good experience with papa John?s, unfortunately my experience this evening from the Andover branch Weyhill road was completely disappointing. Not only were the quality of the jalapeño bites and potato tots awful, but the customer service from our delivery courier was appalling. We did not appreciate how rude he was because of accidentally typing the last digit of the house number incorrectly. Not only do I expect a friendly service but I certainly do not appreciate nor should I ever expect to be spoken in such a manner. This has definitely tainted any future custom. I will certainly never be coming back to this establishment. I could have bought a pizza from Tesco?s and it would have been better than this
October 2021 by Paul Williams
So figured would order the 2 for Tuesday on pizza and side deal which is normally great.Except I have to redo my order 3 or 4 times because the login process is a nightmare!Then one of my sides gets left of the order so I get a call back saying, can they take additional payment for the other side (which was originally part of buy one get one free) disgusting service...if it wasn't for the extensive wait for a refund i wouldn't bother, certainly won't again.
October 2021 by Giles Drage
Thought we would change it up from Dominoes, definetly wont be ordering from here again. Pizza was delivered warm at best. (always hot when delivered by dominoes) pizza had hardly any toppings and generally was not enjoyable, most if it ended up in the bin.I called to.comolain and was told i needed to contact head office, i pointed out rhe webaite states the exact opposite and was told i would recieve a call back from the manager manager.....over 4.5 houra later no callback.
September 2021 by Jessica-Aimee Lemmer
Pizza arrived cold and late after it was delivered to someone else?s address. The manager Sonu doesn?t agree that they?ve done anything wrong. Photos included of the address on the confirmation and the address on the delivered box?Sonus suggestion was that we should age answered the door at the first address? belonging to someone else? across town?
