December 2023 by Zbigniew Wilczynski
Very friendly members of staff specially big thank you for lady named Natasha from checkout, she recommended me oil radiator heater. Her recommendation help made choice and safe my time. I?m very grateful for that.Also her college show me where found stairs cover sheet over 3 metres long, I don?t know her name, but I?m grateful from help
December 2023 by Andrew Couling
The least I expect is the staf to be helpful, I am well aware this isnt't a hardware store in the traditional sense, and I am not expecting the staff to have any product knowlege, but it was all I could do to get poor Caz to come out from behind the till to help me find something I couldn't find dipsite there reportedly being 9 in stock, eventully she come and looked for about a minuit and then just walked off, how rude!!! Nothing wrong with the products and prices just don't expect any help.
December 2023 by Kevin Parker
It's a DIY store. Nothing special about. Staff helpful
November 2023 by Colin Stevens
Truly the most incompetent branch of any store ever encountered. Three deliveries missing items that the store then records as 'complete'. Takes endless complaints to get the order completed and the latest farce is still awaiting the missing item arriving. Avoid or only buy if you can physically carry everything out of the store.
August 2023 by Nikki Hasler
Outstanding, so helpful talked me through everything, made my dream bathroom become reality no stress for me, great value for money highly recommend and big shout out to Ivan, thank you so much legend!!!
August 2023 by Bea Hasler
Outstanding so officiant friendly and helpful can't wait for my new bathroom big shout out to Ivan thank you !!!!
May 2023 by Michael Sleeman
All ways good value quality tools.
March 2023 by Daniel Gallo
Every time I've been to this store over the past few months there have been "IT problems" meaning their reported stock levels are never correct. This has meant turning up at store after checking stock levels online, finding their is zero stock or much lower stock than quoted.
February 2023 by Rafal Korzeniewski
I was able to buy all the items I required... What's more to say?
February 2023 by Chris Rose
Brilliant service from Caz purchasing our new kitchen units. Thanks for all your effort, I know it wasn?t straightforward!!
October 2022 by Serina Spencer-Smith
No trolley here for small items
October 2022 by Paul Tozer
I bought two byfold doors online for pick up. Doors are wrapped in a protective film.I unwrapped a door and opened up to find in had a hole the size of a fist. And both doors dirty.Had to return 12miles for replacement. In my rush and trusting staff to get it right I left with replacement. on returning to the job I unwrapped offered it up to find it was the wrong size. I should of checked. I returned but no replacement. These problems with damage and errors have cost me a day's work. one hung the other I have to return to do. And with being self employed and with fuel prices as they are I could do without this.
October 2022 by Simon Frost
Why on earth isn't there a cutting service for wood? I found myself sawing a massive sheet of plywood in the carpark so I could fit it in my car! Not happy :(
October 2022 by Vanessa Bale
Reasonably priced DIY bits and pieces, click and collect great and staff very helpful.
May 2022 by Oliver Soord-Gurney
Absolutely terrible customer services and limited knowledge in store. Get directed to customer services and their phone options don?t work and when you get to someone they can?t help. I just want some bricks for a BBQ.
