November 2022 by Natalie Daneri
Lovely staff, always very friendly. Good selection in the shop too!
October 2022 by Samantha Watson
one lady was very rude 2 me
June 2022 by Natalie Turner
Lovely staff, always very friendly. Good selection in the shop too!
March 2022 by Sheena
Today, 26th April 2021, I entered the charity shop with a bag of donated clothes @ 11 am. The woman assistant behind the till was abrupt and rude, telling me donated goods have to be taken to the back door. I didn't know this and the woman said there's a notice on the door, I said I didn't see a notice and if a notice isn't there, then how was I to know where to take the clothes.? As I left the shop I looked at the front windows and no notice was visible regarding where to take donated items, meaning there was NO notice.I will never go into the shop again because of the abrupt manner of the assistant. You lost money today, because I left the shop without buying anything.A refresher course in good manner's is very much needed.
July 2021 by Blithe Spirit
Today, 26th April 2021, I entered the charity shop with a bag of donated clothes @ 11 am. The woman assistant behind the till was abrupt and rude, telling me donated goods have to be taken to the back door. I didn't know this and the woman said there's a notice on the door, I said I didn't see a notice and if a notice isn't there, then how was I to know where to take the clothes.? As I left the shop I looked at the front windows and no notice was visible regarding where to take donated items, meaning there was NO notice.I will never go into the shop again because of the abrupt manner of the assistant. You lost money today, because I left the shop without buying anything.A refresher course in good manner's is very much needed.
July 2021 by Suzi Davis
Lovely shop and staff, great selection of clothes and organised well.
September 2019 by Chris Watson
Staff were so rude and treated me like rubbish because I only had a £20 note and they couldn't be bothered to count how much change would be required.
March 2019 by jaws hatter
Very bad, sign on door states it shuts at 5. Attempted to get in at 4:30 and door was locked. Ladies behind the till very rude waved at us to go away with no explanation then ignored us completely like we weren't there. Not a very nice way to treat the customers at all.
September 2018 by Sarah Bennett
We once donated to your Brighton Hill, Basingstoke store and never again.
We took a box in of items which were not damaged or highly worn, then greeted by one of your female staff rummaging through the box stating they would not accept the majority of it due to the items not in great condition. I can assure you they were very much in saleable condition. A few items were taken without a thank you for supporting a local charity. The majority of items were then taken to the neighbouring RSPCA charity shop who were very welcoming and polite.
Even whilst browsing your store there are very few items on display, either down to some sort of poor excuse to not over crowd shelves or perhaps your rude staff.
