September 2021 by Charlie Brown
Nice location plentiful comfy seats and staff very helpful
September 2021 by Bob Bending
Great staff, always friendly and efficient. Reasonable selection of cakes and snacks, some comfortable easy chairs as well as usual table layout. Coffee is way better than Costa in my opinion. Happy to use this place regularly.
August 2021 by Dan Jackson
Staff are always polite and friendly, never feel rushed when ordering food/drinks from here and tables are always clean and ready to be used! It's a lovely quiet atmosphere, nice to sit in the back and forget about how busy the shopping centre is! My partner and I visit once or twice a week and really enjoying coming here! Might not be my favourite coffee but it's the staff and atmosphere that keep me coming back?
June 2021 by Hannah Wild
Good coffee shop, plenty of seating and good range of food and drink. Service was pretty quick and staff friendly.
June 2021 by Lynsey Popham
Great drinks selection. Very good customer service.
April 2021 by Bob Wheeler
Cafe Nero in Basingstoke have been excellent during this lockdown. My wife and I make a deliberate trip to Basingstoke just to go there. It is sad and unfortunate that we can't sit in and enjoy the atmosphere, they are the best cafe in town. Please stay open during this madness and irrational rules.
September 2019 by Bee Jamieson
Bought a hot chocolate that was literally just milk, that's like over three pounds for what. Rude staff that can't make drinks...
September 2019 by Xinyi Ye
This is a bookstore coffee shop. However, usually it is very noisy.
June 2019 by Talia Bilgin
The drinks and food are pretty decent, but recently the staff have began chatting really loudly and you can hear it throughout the shop. This is really off putting, especially since itâ??s in a bookshop where people most likely want to read in peace, but also if you want to do work itâ??s rather irritating to have all that rowdiness in your ears. This didnâ??t used to happen but now every time I come in to read or do some work the staff talk so loudly itâ??s hard to concentrate. Itâ??s a shame because the shop itself is rather quaint and hidden within the town centre.
May 2019 by John Browne
Nice refurb. Good coffee and friendly staff.
May 2019 by Toby Neumann-Smith
Good coffee, nice staff, relaxed
May 2019 by Matador 64
Great milkshakes
October 2018 by Cristina Licata
Best coffee in town, if you are lucky enough to get some of the more experienced baristas you're in for a treat. Also fantastic pastries! Thanks for the great service every time.
October 2018 by Jack Horton
My I had a coffee milkshake and it was hot .... and I paid for a chicken pesto sandwich and I had ham and cheese sandwich and it wasnâ??t a very good service Iâ??m not happy at all
August 2018 by Jim Turner Basingstoke Hampshire
A peaceful retreat from the hustle and bustle of Basingstoke shopping. Situated upstairs in Waterstone's bookshop it is comfy and peaceful. Great coffee. Plus you can sit in the bookshop area and browse.
