November 2023 by Nathan Currant
I came in to store I saw 3 pokemon teddies was gutted they didn?t have the charmander one but Catherine was a great help and said when it comes in she will hold it for me she was like extremely helpful and explained everything in detail
October 2022 by Yvonne Back
Alot of cards etc especially Christmas stock already. Quick service as usual ?
April 2022 by Tina Fell
I witnessed an older lady shouting at a pregnant young lady for not picking up a glass that was accidentally dropped within the shop. The women was incredibly rude and really shocked me. If I wasn?t with my child, I would have said something. I asked the young lady if she was okay, she just also said she was shocked.
July 2021 by Rebecca Wilkins
Didn't find exactly what I was looking for, also whilst paying the staff were chatting to each other whilst serving me and didnt say hello or goodbye, found that very rude.
September 2020 by Rebecca
I will shop here again because the prices are so reasonable, the card selection is fairly vast and alot of the designs and wording is very nice. I gave 3 stars because I unfortunately feel very let down by the disorganisation of their products, mostly the cards. They are often very messy, in the wrong place, bent etc... it's like shopping at Primark! Ok, not quite as bad, but still! Also because I rarely find the staff particularly helpful or personable. They also don't seem to know much about their products or their placement in store. I have to say, it's the same in most branches. But not all experiences have been the same, some staff have been great and I have purchased some really lovely cards and small gifts, very cheaply. The Card Factory are particularly useful at Christmas!
July 2020 by Sue Collin
Excellent choice of cards at reasonable prices.
July 2020 by Zach Emerson
Reasonable prices and a wide variety of cards.
July 2020 by Barbara Bartlett
Always find card you are looking for staff very helpful
July 2019 by PD Rai
As its name says-card factory, cards, cards and cards...some other memorabilia like mugs and other items too are found at reasonable price.
July 2019 by Oby Smith
Great staff albiet rushed off their feet with seasonal crowd. Reduced srocking maybe as a result of Christmas shopping.
July 2019 by Lorraine Thomas
Got all the cards I wanted. Plus a bonus I bought some cards at half price.
July 2019 by Linda Rooke
Very poor customer service. 3 members of staff standing around chatting. Whilst 1 member of staff on till to serve long queue of customers. Took over 10 minutes to pay for cards
July 2019 by Veronica. Theart
Big variety. Gr8 price
July 2019 by Dean Bostock
Got my mum and birthday card
May 2019 by Jim Cook
Good selection of cards and value for money
