October 2023 by Chaitali Bhavsar
I loved costa coffee ?...
September 2023 by Martin
Standard Costa. Staff in Nice and profesional.Parking: Dont park in Festival Place as prices are ridiculously high.
July 2023 by David Gardiner
Pleasant place this time nice friendly staff
May 2023 by simon mills
Clean water and needed the coffee. The cake was a bonus.
May 2023 by Nicola Coffin
Excellent Mango and passion fruit drink.
February 2023 by James James
Nice and smiling staff, the smell of good coffee greets you at the door. Clean and nice. I will go back there.
February 2023 by Linda Humphries
Service was dreadful and we had to have cardboard cups because apparently the dishwasher wasn't working. Won't be going there again any time soon
January 2023 by jc10093
Visited this Costa to get a drink and something sweet. Staff are all really friendly and I felt very welcome. I was served swiftly despite it being busy and left with a smile on my face.
January 2023 by jameskG6027VW
For first time ever I entered the Costa coffee basingstoke opposite town Sainsburys which I have never been in and probably will never again. Sorry if it is standard coffee shop practice. I wanted a slice of lemon cake from a plate of 6+or -,a coffee, a hot chocolate and a slice of carrot cake from full bake. I wasn't able to buy because they were being saved for tomorrow (next day)? I didn't care for the coffee and hot chocolate and left never to return. It was 3pm and I don't think those cakes would have failed to be bought. I apologise if that is normal coffee shop practice but until I am convinced it's reasonable, I still think its not good business.
November 2022 by B7450QLmichaelw
I went in the morning at 9:30 to have a coffee. It was not busy because there was only one customer in front of me. I waited till the customer in front of me had completed their order. The staff kind of ignored me when I approached the counter. There were no greetings like "Good morning" or "Give me a minute while I make the other customers' order". I waited more than a few minutes and simply left and went to the other coffee shop because I was standing there like a lemon.
October 2022 by chrisbF9609JW
Didn?t open till 10am - then 5 staff took forever to make 2 drinks - also had a toastie but only one side was toasted ! My wife had a bacon bap with brown sauce , but given no sauce - had to go back, then found given no napkins! Had to go back again! Didn?t get a sorry or anything - then went to use toilet and it was filthy with tissues all over the floor- given they had just opened that is unforgivable- very poor - should?ve gone to Starbucks
September 2022 by Gemma Murphy
Last time I ever visit this place. The tables were filthy and the floor was sticky. Needs either a deep clean or to be refurbished. Whilst most of the staff are friendly, one particular member seems to have an attitude.
July 2022 by Colin Hall
Fair enough, staff could be more smiley and friendly but did their job I suppose. Very warm inside this store.
July 2022 by Peter Fox
I have been using this restaurant virtually every day since it opened and I have always found the staff to be pleasant and serve as soon as they could. I would, and always do recommend this store to everyone.
July 2022 by Aaron
Staff in here are super friendly
