January 2020 by simon chappell
So many nice folks we need to support this place
January 2020 by Second Chance Runner
Good value to be had especially when there is a sale on. The staff are very nice. The size of the store is very large. The only thing keeping it from being a perfect 5 stars is the stock system is a bit unreliable as the jacket in large size I was after showed 1 in stock even when one couldnt be found and they were unable to order one in stock for collection the following week. Ultimately I walked away from the £90 sale and went to another store and committed myself there. Shame
January 2020 by sam Gourlay
I'd have been having trouble using my Debenhams credit card and was on the verge of cancelling my account.so I go into the store, men's dept, where a lovely lady named Linda helped me to sort it out. She called the credit card company, then gave me the phone but stayed close, while serving other customers, in case she needed to speak to them. She was helpful and friendly, hence the 5 stars for excellent customer service.
January 2020 by Patricia Runcie
Very helpful friendly staff. Great sale. Good facilities, cafe and restaurant. Good menu and environment.
December 2019 by Lydia Jakubek
Love going to Debenhams. It's quite big which is great but when you have a toddler with you, it makes it hard to walk around and just enjoy yourself. It's handy being able to smell the perfumes rather than having to ask like you do have to at perfume shops. I do love some of their clothes and had a look at Bluezoo children's clothing with my girl too. Really nice shop, especially over Christmas when they've got their Christmas stock out.
December 2019 by Rosemary Vye
Love Debenhams, always has a lovely atmosphere, the staff are very helpful. Had lunch in the restaurant and the staff in the Basingstoke one are excellent nothing is too much trouble and they are always friendly.
December 2019 by Pauline Levy
Great service and friendly staff, directions to various floors are clear and variety of goods especially around Christmas are magical
December 2019 by Louise Craigie
I understand your policy has changed and you will no longer exchange clothes for a different size without the receipt even when it is the same item and I now realise why people have left the high street to do internet shopping. At least online shopping you are guaranteed a email receipt. Very disappointed with service in Debenhams today.
December 2019 by steverandallUK
Despite the address showing as Church Street, this is best described as being in the Festival Place shopping centre. The ?average? rating is simply based on food that is good but not exceptional but pleasant surroundings and good service. and the menu of hot food is typically lasagne, mac n cheese, fish & chips, etc. Sandwiches, salads, etc also available. So it isn?t a ?destination? but a great place for a quick lunch when you?re shopping and on a busy Christmas Eve-eve it?s a Lyn oasis of calm in comfortable surroundings. I had lasagne with sweet potato fries and peas and a decent coffee.
November 2019 by Fiona Buchan
Got measured for a new bra last week by a fantastic young lady called Shona . She was incredibly helpful and most courteous. Can highly recommend Debenhams for underwear , absolutely fabulous.
November 2019 by Andrew Cartwright
My wife and myself decided to have a drink and bite to eat so went to the Debenhams cafe on the Ground floor we ordered a cup of tea and a pig's in blanket roll, we waited for about 10 minutes for the tea and at best it was lukewarm. After another 10/15 minutes the rolls arrived, my wife bit into the roll and the sausages were stone cold cooked many times and very hard, I then opened up my roll one of the sausages had been cooked and re-cooked so much that when broken in half it was like a piece of rotten wood, I took them both back and asked for my money back. I am annoyed with myself for not keeping the sausages and giving them to the authorities this place should be closed
November 2019 by Dash Cam
Went in with my young teenage daughter thinking there was a good selection of young fashion (I'm sure thrtr6use to be). We were sorely mistaken and came out empty handed on that occasion. We do shop sometimes at the make up counter and the ladies there are helpful and knowledgeable.
October 2019 by Andy Butcher
Always better to go in to shop and buy clothes. You can try them on. Debenhams had exactly what I was after and fitted well.
September 2019 by will trow
Specifically the suiting section. Keith is thorough and helpful, allow a bit longer for a chat!
September 2019 by Kevin Baker
Great place to buy designer menswear although range is limited when compared to other Debenhams stores.
