January 2024 by Ian May-Miller
Booked in to replace my battery but when I get there they say they can't do it (technically too difficult). Why doesn't the website stop me from booking the car in if it's something they can't do?
January 2024 by Charlie Warne
Nothing was too much trouble for the team today when buying my daughter a new bike. All prepared very quickly as well.
December 2023 by Benreviewsall
Good range of bikes. Had a little issue with the bike I collected but Matt sorted it out! Well done.Will go back soon
December 2023 by Oates Family
Called in hoping to get a new car battery fitted and wasn?t disappointed. Everyone was very helpful and polite. Everything was soon sorted and I drove away very happy with my visit. Service and price were very good.
December 2023 by Linda Paine
Purchased a cycle for my son for Christmas. Had excellent service from Reece and Kyle in the Bikehut, Basingstoke Really helpful and informative. Were very accommodating in allowing us to view various cycles which was better than doing it on line and, both provided excellent information both whilst we were selecting right cycle and feedback during purchase. Kyle was particularly helpful when collecting the cycle providing us with good instruction and advice re accessories which we were keen to have to ensure our son's safety. Have no hesitation in recommending Halford's Basingstoke or, the team who's focus on customer satisfaction is apparent. We are very pleased with our purchase and to know that we have service protection going forward to enable fun free cycling. Thank you all.
December 2023 by Anna Edwards
I stopped in today to buy some essentials for my first car, and Callum on the tills was very friendly and helpful in directing me around the store and suggesting useful products. Thank you for a great experience, I would recommend this store!
December 2023 by Rajak Gurung
Visited Halfords today Battery was flat and was replaced and fitted promptly big shout out to Sam for doing a great job.
December 2023 by Samip Rai
I went to Halfords for collection and staff named Callum on the till was kind and very quick. Great service
December 2023 by b parrant
Callum, on the tills is always pleasant, helpful and smiling.Stay happy dude.
December 2023 by Tharani Jeganathan
Highly recommend Halfords in Basingstoke. Customer Service was fantastic. My car broke down near Halfords in Basingstoke today. I suspected the car battery was dead but was stuck! Thankfully John was on hand to help. He came straight away and checked the battery, then sourced the replacement needed. Carried it over the car and in no time at all, he had replaced it and I was on my way again!John was informative and friendly.Never made me feel it was too much trouble.Thank you John! Really appreciated your help today!
December 2023 by Sue Cole
I recently had excellent service from Sam & Kim when I popped in to see if they could fit new windscreen wipers. The whole process was really efficient, and both of them were really helpful, thank you.
November 2023 by Douglas Cooke
As usual Halfords had everything l needed, well done for staying so current. Callum on the till was exceptionally helpful and professional once again - what an asset to the branch. Easily a 5 Star experience once again.
November 2023 by Cheryl Braby
Excellent customer experience at your Basingstoke branch today, thanks to Jacob, Callum and Tom. Sorted my problem and gave me a free health check in the process. Halfords, you should be proud of your team here.
November 2023 by Jude Sappleton
Came in to get advice for my bike, Kyle sorted everything and was very helpful. Definitely coming back.
November 2023 by Music Google
Lifesaver! My wipers were in a really bad state, I only found this out while driver in heavy rain on the motorway.?Thanks to the guys at Halfords I was safely back on the road the next day!!?
