December 2023 by bidgey
Lovely amazing help staff, have a wonderful person help me a few weeks back with my drinks, we had a lovely chat and then the were super polite and kind when I had to retry my card. I believe that they were truly amazing. All the staff are.
December 2023 by Origami Arts
The store has a smell of mould when you enter the store which is very off-putting.Lots of different ranges of chocolates, does not do hot drinks which is disappointing.Does do ice-cream but only for a few months of the year when the machine is working.
December 2023 by Kenton
Lovely and friendly staff!
October 2023 by Jacob Bean-Reader
This brand is a manufacturer of incredibly refined chocolate that particularly excels in capturing the sharp flavours within each product.I'm particularly fond of how they don't seem to use excessive amounts of dairy in their selection, and the quality benefits extensively.
July 2023 by Emma Megan
We went along to the very first tasting session at the store and it was brilliant. We did a quiz to see what type of chocolate suited us best, and got to sample lots of different types. Patricia hosted the session and was so welcoming and knowledgeable. We had a great time and would really recommend the experience.
July 2023 by Andrew Lawson
Did the in store tasting experience and really enjoyed it. Patricia was very knowledgeable and friendly, guiding us through the experience, providing loads of interesting information and giving us recommendations. Tried some amazing chocolates that I hadn't considered before. Would really recommend trying it if they do another one in the future.
July 2023 by Patricia Runcie
Excellent Hotel Chocolate Tasting experience yesterday in Basingstoke store. Excellent presentation by Patricia, explaining and identifying chocolate "tribes". For the cost of £5, we were allowed to choose 5 different types of quality chocolates and have a vodka chocolate drink!Look out for more experiences on their website, well worth 15 minutes of your time.
October 2022 by H W
Staff in the shop are super friendly and really immerse you in the world of chocolate. They have a warming smile and take the time to explain and attend to you. ??
August 2022 by Explorer Kinda
The staff in this shop are so friendly and like all hotel chocolat shops, it was very pristine and enjoyable to shop in.
July 2022 by H J
The staff in this shop are so friendly and like all hotel chocolat shops, it was very pristine and enjoyable to shop in.
July 2022 by Deborah Childs
Tried the lemon and orange ice lolly (with chocolate coating). Absolutely divine
July 2022 by Isabelle and family
Nicely spaced out, helpful staff. Lots of choice
July 2022 by Paul
Lovely store and extreamly helpful staff
April 2022 by Judy Phillips
My daughter aged 44 was refused champagne chocolates as she didn't have ID!!!!!! How ridiculous!!
March 2022 by Ramez Hamarneh
Remarkable products and customer service, highly recommend!
