September 2019 by gmailcontactaccount
Only came here for cafe
August 2019 by Reece
Have been shopping at John Lewis for years, but no longer. We went to return a faulty item only to be greeted with a rude sales assistant who would only give partial refund. I was told that a full refund can not given because the product has been unpackaged (the product had to be unpackaged to discover it was faulty!).
April 2019 by Joe Oldman
Erma in the Home design department really has a great knowledge and is a credit to the store.
April 2019 by Jane Griffin
Love this store. Lots of parking, lots of choice and a great cafe
March 2019 by Christopher Martin
Spaciously laid out with free parking for 2 hours. Some items have limited stocks/options but generally a nice place to shop
February 2019 by Alison Burns
Love it ! The service is impeccable, the staff lovely and click and collect is brilliantly quick ! Yes it's expensive, but shoppers need that fix once a week of going into John Lewis and then Waitrose and actually feeling like a valued human being ! Liz Earle I'm addicted to your perfumes 👍
January 2019 by Peter Wood
Visited John Lewis a couple of times recently to collect online orders. Both were available to collect in a couple of days and I had no difficulty picking them up. I found some other nice things to buy before leaving!Parking is free on Sundays and for a couple of hours on other days. Good service as always at John Lewis.
January 2019 by Allan Thomas
Assistance from members of staff was available if called upon. They weren't pushy as you typically find when browsing electrical goods in other retail outlets.
January 2019 by Niko Holm
Great sized store for everything you need. The baby section is great too with plenty of options to choose from.
January 2019 by Kuljeet Dhillon
Great, a John Lewis that's local and has free parking with a Waitrose attached and just outside of town. Great format for the JLP. They should move out of town centre locations and move just outside. Rents should be cheaper too and they will get more people through the door with free parking.
September 2018 by Pannaga Hanasoge
I had a very nice shopping experience at this store today. I had to buy a hoover and the customer service executive (Nathan) was very helpful. Obviously he was very knowledgeble about the products that was in the display. He explained everything that we had to know before buying the product. Couldn't be more happier with the purchase.
August 2018 by Dan London
Beautiful department store.
Very helpful staff, nice cafe.
Will visit again
August 2018 by Charlotte O'Connor
Went here to shop for stuff to take to uni. Not a massive range of bed linen, all quite plain and dull and the items advertised for uni seam over priced considering they are aimed at students. The store itself is lovely and the Waitrose and cafe are great! Friendly staff with geat customer service.
August 2018 by Jenny Devine
Tina in the soft furnishings department could not have been more helpful. I've been seeking to purchase 8 out of stock dining chairs. Tina did some detective work and established that although reporting as oos on the website the stock number had actually been changed by one digit. They are available albeit with an 11 week estimated delivery time. Thank you Tina.
July 2018 by susan horne
Nice airy clean and spacious shop. Lots of household goods that I haven't seen in other shops. Lovely bedding, cushions, curtains and an excellent electrical department. Once again the staff were very helpful and were knowledgeable on their department. Lovely coffee shop. Overall a very pleasant experience.