June 2023 by Google user
Efficient and professional service from Rich and his crew.\\nI asked for a quotation to get some suspension works done on my Honda Stream, and he rang back to me within 10min.\\nBooking was simple over the phone, and everything was procured for the day.\\nI even asked for the old parts retrospectively and they obliged.\\nEnjoyed the chat with Rich to talk about some of the challenges they faced whilst performing the task but managed to deliver successfully.\\nThank you for the very positive experience
April 2023 by Sianie Morgan
Taken in due to a mechanic friend noticing my front tyres were down to cord in the inside walls.Advised when I got there that all four tyres needed replacing as were on legal limit, but no mention of dangerous front tyres.Invited to have tracking done, and watch on a screen..then told couldn't do tracking in rear tyres or something would snap..but could do front ones for £75.00..just paid £319 for four tyres instead of the two I was expecting and now another £75 for a semi alignment??? THEN told I could 'leave it for now, but in less than 3 months, it would be back where I was right now.' On return to work, my mechanic friend asked why I had all tyres replaced....
April 2023 by Rob Benton
Great customer service, took the time to work through bookings and slot me in early due to the issue I was having. Very friendly and helpful team with a smile!
April 2023 by Alan Gligor
Hi there !Just to say I?m very happy with the service provided at Kwick fit Hounds mills Basingstoke .Andy and Richard are very helpful and professional.Thank you very much for a pleasant experience.?
March 2023 by Alexander Cowan
Normally 5 star performance but had to go back to get service book stamped then another trip back to get service computer reset. Still trusted facility that I will always use.
February 2023 by Nigel Davies
Fabulous service again, as always, would never think of taking my car anywhere else for servicing or repairs. In this day and age it?s a pleasure to go to a garage that gives good honest advice and service. Thank you again Andy and team.
February 2023 by Chris Holloway
I got a flat tyre on a Saturday night and called first thing in the morning. Even though they were booked up they managed to slot me in between jobs and replace both my tyres. Due to the nature of my work I needed the car sorted the very next day after the flat and Kwik fit on houndmills were accommodating, friendly and efficient.
February 2023 by Della Coles
I recently took my vehicle into Kwik Fit to check my tracking. The staff were really efficent and helpful. I will recommend Kwik Fit to my friends and family
February 2023 by lisa fuller
I cannot fault kwik fit (Basingstoke) always an excellent service, welcoming/friendly staff, communicated to throughout! Would not take my car anywhere else! Keep up the top work guys.
February 2023 by Christopher Gulliver
Had an exhaust fitted the other day happy with the work that was done.And great customer service.Thank you
February 2023 by Jane Weston
Being a lone female driver it was so nice to taken seriously when I had an issue with my car. They found and fixed the issue for me in no time. Thanks Andy.
January 2023 by Katie Maki
We came in with a suspected puncture and apparently it was just an over reactive TPMS! It was a very busy afternoon at this location but they still squeezed us in promptly and we were lucky to have Ryan who patiently checked the tyre several times to be sure there was no puncture. Thorough even at their busiest! I would definitely recommend this location.
January 2023 by Stephen Ireland
Shocking service, first person to drop the car in at 8.30 for a oil change, then to be told it would not be ready until about 5 as they were going to do a full service, then when questioned on why it would take so long and why they were doing the service, I was told that I was 4th in line and it was what was asked to be done, I know this was not the case, guessing not many jobs got done today if I was 4th inline as I wasn?t called to collect until 4pm. Don?t waste your time using this place! John Paul Davis what?s going on in this branch?
November 2022 by Mandi Miles
Couldn't have asked for better service from my initial phone call to getting there getting sorted and leaving within the hour. Friendly and professional and great service. Fab to feel reassured as a motability car driver. Thank you
November 2022 by Steve LADHAMS
I have used Kwik fit at hound mills both professionally and personally, never had a bad experience. It is the staff that make the reputation and you have a good bunch there.
