January 2023 by Chelsea Attridge
Great party @lush today the girls love it! Such fun and games and making their own products too. Great service x
December 2022 by Becky Parsons
They do amazing bath bombs
December 2022 by ZOE WILDMAN
The staff in this branch are always so friendly and helpful but without being pushy (which I have felt a little in other stores before). They always offer advice and are happy to provide samples if you?re not ready to buy straight away.\\nLast week I received exceptional customer service from Shaniah, who even offered a massage to demo the products - needless to say at 38weeks pregnant this was music to my ears. Thank you so much for your care, attention and excellent customer service ?
December 2022 by Sarah Rowlands
I went in today to get some Christmas pressies! I had a warm welcome, and told them I had a list of things to get for my daughter. The shop was busy, but they all made time to talk to me! Id like to thank Tom for helping me find everything I needed and being my personal shopper! Super helpful and a great experience, thank you.
November 2022 by Spencer Richardson
I would give more stars if I could.\\nMy partner and I went in with our autistic son just to browse around. The staff members made the whole experience magical for him. They were very patient and they taught him how to make a bath bomb (at his own speed). Thank you for a great trip
October 2022 by Gemma Claus
Great store! Smells so good. Came for the half term make a bath bomb with the kids. It only starts at 12 but they started early, which was nice of them. Amazing customer service!
October 2022 by Petra Read
I was served by Ollie and I was extremely impressed and thankful for his in-depth knowledge of the products, what was in the products, what products would best suit my skin and hair, he really took the time to listen to my concerns and then recommend appropriately. I came away with my purchases feeling very well looked after! 100% recommend.
October 2022 by Beth B
Lucy H was fantastic at helping me with my curly hair questions. She was thorough and knowledgeable and just a lovely person too. Really great help, my hair is already seeing the benefits. Thank you Lucy!
October 2022 by Sam Slevin
Went in spur of the moment, the assistant who greeted me was great, very easy to talk to as well as listen to what they had to say. I am a huge snow fairy fan so was so happy to see it in stock and quickly spent £80 on snow fairy products. I had a card from Nicole, not sure if this was the person who took payment or helped in store, either way both were great. And I'm a happy man for a while. I write this while relaxing in the bath with the snow fairy bomb, so I didn't waste any time making use of it ha. Thanks lush!
October 2022 by Adele Johnson
Always enjoy coming into this shop, staff are always so friendly and v.knowledgable. Kimberley gave me a great overview and test of some of the new products and was super friendly and lovely. No hard push to purchase anything, always a leisurely shop in here :)
August 2022 by Explorer Kinda
The staff in the lush are the nicest people ever! They were so nice to my daughter while I shopped, showing her the different bath bombs and such they do for kids. They made the shopping experience so easy and they were really helpful finding me what products suited me best. I can't say enough nice things about them.
August 2022 by Ruth Bromley
Lush in Basingstoke always give you a fantastic welcome and take the time to showcase the new products and try them out. They are very knowledgeable and I was served by Anneka today and she was brilliant , great customer service skills. I will definitely be purchasing again soon !!
August 2022 by Alex king
Lucy was a great help, even when she got pulled away go tills she handed me over to a colleague and explained what I needed. She then came back to help again and even wrapped my gift amazingly for Mr. I'm going ro take credit for the wrapping though sorry
July 2022 by H J
The staff in the lush are the nicest people ever! They were so nice to my daughter while I shopped, showing her the different bath bombs and such they do for kids. They made the shopping experience so easy and they were really helpful finding me what products suited me best. I can't say enough nice things about them.
July 2022 by Peteypies
Had a lovely experience at Lush Basingstoke. Laura helped me understand what the products do. Even after mentioning I have a skin condition, she provided detailed recommendations on skin products for my type of skin, and gave away free samples for me to try before purchasing. She was polite and very knowledgeable. The store was clean and tidy with a pleasant atmosphere.
