February 2024 by Guy Black
Really professional and straight forward service. Made me and my partner feel secure in what we were doing.would recommend highly. Thank you to all the team that helped us.
October 2023 by Rachel Pether
Excellent and responsive service from Martin & Co, particularly Mica who even replies on weekends. I really appreciate their professionalism and desire to always handle my queries (even the tiny ones...)
August 2023 by M Gooner
Rented through Martin & Co for 2 years with 3 monthly property reviews throughout. Never had a problem with a good review every time and no concerns highlighted. When it came to moving from the property in May 2023, suddenly this changed. Post vacating the property I was notified that £900 (of my £1600 deposit) was being withheld and that the ?landlord? was very upset at the state of the property?!?? On leaving I had all carpets professionally cleaned, the house cleaned professionally and, in my opinion, left it in a better state then when I moved in (I had the house cleaned before I moved in as it was grubby and very dusty). M & Co tried to charge me for having carpets cleaned again, for house cleaning, even £45 to have the bins emptied (I moved out on a Friday and bin collection was a Wednesday). After a long protracted period of time, I finally received my deposit back at the end of July. Be careful with these guys as they will do what they can to hold your deposit. I had charges added for removing items which were in the house when I moved in?!?? Very disappointing experience with them. Having rented for the best part of 10 years with various agents, I?ve never had a penny of deposit withheld, never had a complaint from an agent or landlord and never experienced such a blatant attempt to withhold funds unnecessarily. Thankfully I was able to retrieve my funds but for some they may rely on receiving this back in a timely manner. Would never use these guys again and would strongly recommend avoiding them at all costs.
August 2023 by Melanie Kelly
The staff at Martin & Co Basingstoke are always so friendly, helpful and informative. Mica, Lejla & the rest of the Property Management team go above & beyond to settle any queries or problems I may have. Highly recommend.
August 2023 by Timbo Lond
I have used Martin & Co to manage my rental property for the past 7 years. I am very pleased with the service that they have provided and they always respond to any request within 24 hours.
August 2023 by Rachel Pepall
Their exceptional service and professionalism exceeded my expectations. Their attention to detail and friendly approach truly made me feel valued as a client. Highly recommended
July 2023 by subhradeep bhattacharya
I got a very prompt response when I contacted them for letting an apartment, and they made the entire procedure happen quite smoothly. Happy with their service!
July 2023 by Ademola Adebara
The agents and agency are very responsible with constant communication. The whole process of moving in was quite seamless and documentation was quite simple. I would recommend the agency to anyone that is looking to move either short or long-term. There were absolutely no hidden charges or fees and each process of the agreement was transparent.
April 2023 by Luke Thomas
Andrew was extremely helpful and welcoming in the entire process, Mica was also exceptional to communicate with. Definitely the best agents I've been with.
April 2023 by C Davis
Super responsive, knowledgeable, efficient and friendly service. Very pleased with how Martin & Co manage our properties. 10/10 highly recommended!
April 2023 by Lucas Thomas
Andrew was extremely helpful and welcoming in the entire process, Mica was also exceptional to communicate with. Definitely the best agents I've been with.
December 2022 by christine lewis
We have been with Martins, Basingstoke as landords for 10 years + and have always been totally satisfied with the service we have received from them.The Martins team are always efficient , friendly and resolve any problems rapidly.Outstanding service.
October 2022 by Megan McBain
I was still in Canada during the crazy of 2020 and needed to find a place to rent in Basingstoke. I found a place being let by Martin and Co and sent a request to speak to an agent about it. They got me sorted quickly and I was able to move in the day I landed in England! The place was the perfect size, great location, and a great price! While I lived there, they were reliable and quick to help with any issues that arose! Definitely recommend!
August 2022 by Michelle Wong
Fantastic service from the team at Martins in Basingstoke! They have been friendly and informative from the moment we signed with them and the service has remained the same - 10/10!They are thorough and fast with their responses and have A LOT of knowledge about the property market both rental and purchasing. Would definitely recommend.
August 2022 by Jennifer Ealey
I have leased out my house through Martin?s in Basingstoke for more than ten years. They have always been friendly, quick to respond to both the tenants? and my requests, and have organised quality trades people for any needed repairs. When I decided to sell, they organised painters and the clean up, then sold my house quickly for a good price.This was especially impressive since I was living in Australia for the whole time and was able to rely on them every step of the wayThank you to Andrew and everyone at Martin?s
