October 2021 by E CAN
Not enough floor staff. Had to queue to ask a question
October 2021 by Lisa Cruickshank
was hoping to buy a pair of trousers, couldn't find them in store, spoke to an assistant, she explained they were sold out, so drove to Next in Camberley, only to see the store check for Basingstoke does have them!!!! is it a case of too much effort to help !!! really should me no stars -rally bad customer service -couldnt be bothered to help
September 2021 by Alan Richardson
I am too old for the clothes they sell by about 50 years. Every thing was skinny fit or slim fit. They used to sell clothes for a range of age groups.
August 2021 by Lynsey Popham
I went in to get another tee-shirt and I asked a lady who was working on the shop floor for some help locating the item I wished to purchase. I even had the item on to show her. She said that they didn't sell the item eventhough the item clearly says Next on the label. She was just not interested in helping me and she even walked off in the middle of my sentence! To say I was unimpressed was an understatement. Please sort out your customer service Next Basingstoke.
June 2021 by Hard Mode
Bit weird figuring out the path for social distancing so everyone ended up milling around in entrances. Great items and service!
June 2021 by Jeanine Hirschl
I love Next clothing and homewares. Highly recommended
June 2021 by Milo Griffith
It is a shop and it sells clothes and furniture and stuff. It's great!
June 2021 by Steve I
I had to take an item back from before lockdown: no problems, very polite staff. The shop was full of new products
June 2021 by Bob Wheeler
We went into next to look at wardrobes but they didn't have any. But the assistant did her best to help us to see if other branches had any on display. Extremely helpful I thought. All credit to her. So five stars because of the assistant.
May 2021 by Pamela Lloyd (GladysFriday)
Shop is clean, spacious and well stocked. Staff kind, professional and friendly. Only gripe is the item I was looking for is online only so I settled for a 'near enough item. I don't like shopping on line so will accept the second choice rather than abandon real life. People in queue waiting for shop to open agreed that it will be a terrible loss if our high streets don't recover from the pandemic.
August 2018 by jo jones
Typical next store one looks like another. Returning items are easy, except when you order them on line for collection at the store. ( this one time I ordered and they said it arrived in got to the store, apparently I had already picked the item up, went home to phone the order line no I hadn't it was at the store, I phoned basingstoke store they again said it's not there, they were asked to look again, no it was been picked up, then surprise it had just been unpacked off he delivery lorry) not too happy about making two trips to pick the item up. The perfume section was a little messy but nothing you wouldn't expect really.
August 2018 by Kerri Smith
Nice store but pretty hard to navigate with a pushchair
June 2018 by Nat Pdf
My husband recently bought a guenine gas monkey t-shirt reasonable price, lots of different sizes. Excellent customer service, very friendly and helpful staff.
Large clean and tidy shop, spacious airy well laid out. Wheelchair accessible entrance. 10/10
Great selection of trendy clothing for men, women and children. Also homeware and furniture.
June 2018 by shona Robertson
Fabulous customer service here! And a big selection. Loses a star as doesn't have much in the way of larger sizes.
May 2018 by Ravinder Singh
Very nice clothing store for men and women. Also sells home furniture.