December 2023 by Damien Bone
Why not be helpful? Went in to get the pill without prescription which is clearly stated on the NHS website that this service is provided and there is "No need to see a doctor" but was told we have to see a doctor, went to a different pharmacy straight afterwards and had no problem and was given what we need. Why not just help us get what we need, it's not hard, why do I need to stand there arguing about it when it's clearly stated on the NHS website? And complaining that they are very busy. How hard is it to just do your damn job and give the service needed!?
October 2023 by John Ball
Put a repeat prescription in last Tuesday. Told to collect a week from today. Gave them an extra day Wednesday. Went in, answer, collect tomorrow. 10 day wait? I have nothing left as normally plan for a 7 day wait. Careless, unapologetic, come back tomorrow.
October 2023 by Eliza Koscielniak
Terrible. Staff are nearly always moody. Ordered my contraceptive pill over a week ago says it?s been ?processed? 2 days after ordering it. Tried to collect it and said they have nothing. Made me wait in a queue in the heath centre for over half an hour to get it sorted.
August 2023 by lsc jobling
Always a bit of a wait, but excellent service.
July 2023 by Gemma
I had gone to this pharmacy as my regular one had been experiencing supply issues with one of my medications. It had been hit an miss as to whether they could them in.I stopped by Paydens. They had no supply issues and were able to help me get my prescription back from regular pharmacy. Given that is was nearly 5pm I thought I was going to be faced with all sorts of dilemmas! Lucky for me Becky was able to assist. She was my saving grace. What Becky doesn?t know is, I have Bipolar disorder and other mental health problems. She treated me with the utmost respect and made the whole experience smooth. Thank You So Much ?
June 2023 by 1Angell70 Divine
Ive been through the same Martyn Matthews.The counter staff here need a lesson in customer care. They are rude and insensitive, talk down to you, don?t smile or say hello and generally give the impression that you are an inconvenience. ?to valide this I'm also a staff nurse.
May 2023 by Shirley Hawley
Not well signed post for COVID jabs.
April 2023 by FollowMyJourney
Why is it so difficult to get your opening hours correct in google? So happy I drove all the way to your pharmacy today because your opening hours state you?re open to a closed pharmacy! Sort the basics or lose customers!
April 2023 by David Ramsay
Excellent service from great staff, wish I could say the same about the attached doctor's surgery.
February 2023 by TTV_Skettyjr
Rachael was very professional and delivered a very good service. She was very polite and helped with my queries 10 stars if I could
February 2023 by Claire Mcalinden
Nice polite staff and delivery service excellent.
January 2023 by malcolm kersley
Went into pharmacy at 1.30 told prescription would be done in 15 minutes came back after half hour still not ready had to wait another 45 minutes not very good
October 2022 by K Nova
The counter stuff is so rude especially Rachel very unhelpful miserable makes you feel unwelcome. Zero stars if I could.
October 2022 by Tracey Hamilton
I have used this pharmacy since it opened but sadly in the last few years they have gone down hill. The pharmasist seem very helpful but the counter staff are very rude and unpleasant i thought that the sign they have that says we do not have to take any form of abuse worked both way but sadly not
April 2022 by Martyn Matthews
The counter staff here need a lesson in customer care. They are rude and insensitive, talk down to you, don?t smile or say hello and generally give the impression that you are an inconvenience.On the last 3 occasions I have collected my prescription, I have had to wait as it is ?just being done? or I?m told to come back later. This is despite waiting a week after ordering it. More than enough time.To validate my comments, I was a qualified senior nurse in the NHS for 35 years and was a trainer for the JAC medications system to nurses and medical staff (junior doctors)
