January 2024 by David L
Ugh. The most awful, flat, white bread toastie and a fruit smoothie in a soulless, scruffy cafe and I?m stitched over £7 for the pleasure. Total rip off.
January 2024 by brucedD5108LY
This is the only place I know that sells coconut water. So convenient if this is your choice of drink, you're travelling and you're thirsty. Not sure why it is called pumpkin cafe though I couldn't see any of the popular oversized squash based vegetable on sale so maybe stick to supermarkets if that is what you were thinking they sold. Others on this site complain about the staff personally I found the lady serving delightful and I prefer her to being served by some AI Avatar who is attractive but unable to feel true emotion....and has blue skin. To offer a balanced view it is cheaper if you invest in a flask or buy your snacks before your journey in a supermarket but if you can't be bothered to be organised then expext to pay over the odds for flavoured hot water and don't Complain on here about it..... honestly this is not the right platform to inspire genuine change.
September 2023 by James W
Closed early, contrary to its stated opening times. They told me they can?t serve me despite it being half an hour before the stated closing time.
September 2023 by Manish Mittal
Excellent place for a nice cup of coffee before starting your journey.Staff always greet with smile.Love to go there in morning before starting for office.Shout to the ladies for wonderful service..special thanks to Neetu, Jo and Babli for always welcoming with a smiling face?.
September 2023 by Rachana Yadav
Always use Pumpkin cafe at Basingstoke station.very friendly and professional especially Neetu always serve with a lovely smile. Great costumer service,nice and clean cafe. Love to go there again ?
August 2023 by Abhishek Vatsa
Fantastic place to get a cuppa before embarking on a journey. The ladies are really friendly and helpful, very prompt and have great attention to detail.Shout out to Neetu and Joanna!
August 2023 by Radhe Mohan Hingwasiya
Perfect service , efficient staff with smile. I would like to specially mention about Jo and Neetu .. they both were quick, efficient and ready to help. Great coffee to start the day. Recommended .
August 2023 by Olivia Phipps
Always friendly and quick. Perks up my morning! Mag and a lady I couldn't quite hear the name of (Dom? Doi? Huge apologies!) are always super helpful and polite.
August 2023 by Saima Ayyaz
Hi when I go to work I am always used pumpkin cafe on Basingstoke station the lady Neetu served me every day I love the way she served me very nicely she got a smile on her face her way talk to customers very nicely and made a coffee superb
July 2023 by Jatin Bhatt
Great service with a smile and laughs from Mag & Babli. Always a great start to my day at the Basingstoke train station.
July 2023 by Gavin Martin
Excellent service from Neetu and Malvina, put a smile on my face! And no complaints on the coffee!
July 2023 by Lee Reilly
Love the staff at Basingstoke today two ladies are amazing. Unsung hero?s of a station approachable, and amazing xKid-friendliness: I hate sprogs
July 2023 by Casey Towse
Mag and Jo are wonderful! Always so happy and so professional. I love getting my coffee from them and they always make my day with their happy smiles. Thank you ladies
July 2023 by Philip Claas
Walked in to grab something fast. I got a meal deal and was just a tad disappointed at the range of chocolate bars on offer (only two were allowed in the meal deal). However, a twirl will suffice. I popped in briefly whilst changing trains and I must say, Babli and Neetu were some of the best servers I have had at small shop in a long time. They were very quick to give me information regarding the meal deal and also noticed that my water bottle was empty. They filled it up instead of me having to rush across to the inconveniently located fountain past the barriers.I think the two girls should definitely be praised for their hard work and how they places me at ease through a very stressful journey due to the strikes. I implore the team to think about how these women could be utilised further as their skills and outgoing nature were fantastic.
July 2023 by C M
Despite being a little cafe in the middle of a train platform waiting room, Pumpkin is my go to when travelling through Basingstoke. The staff (Babli and Neetu especially) are always so welcoming and efficient - service with a smile for everyone, and there is a great selection of drink options, syrups, sandwiches, crisps and treats.
