March 2024 by Megan Elsey
25 minute drive to get to the depot get here at 9:50 and they're already shut. Need a parcel for the customer. Won't be using in the future as it make my look bad that they can't do there job
March 2024 by Cousin Benson
Does the job, ideally would issue receipts.
March 2024 by Kelvin Shirley
Why do you even open with those pointless times?
January 2024 by david mackay
Terrible delivery service the guy can't even wait for me to get to the door im disabled and there is a sign
January 2024 by El Tonto
8-10am and 4-6 pm are the opening times now. What a feckin joke that a main depot cannot staff better than a part time service. RM not fit for purpose now, I no longer use them to send anything as even the worst couriers offer a better service.
January 2024 by Andrew Gray
Worst job I've ever had. The manager Gary is a bully and he expects me to delivery a fully loaded van of letters all in 4 hours. When I haven't even been trained once. Unbelievable
January 2024 by H
This lot don't deserve even a 1 star rating. Only gave 1 star cos there is no other option below 1 star.They are in clear violation of data protection laws.They delivered someone's mail to incorrect address. They then proceeded to hand out my home address details to a complete stranger who then started knocking on my door. The stranger (a woman) then started coming around a few times asking about her mail, which I did not have. I was asleep when she came round because I was working nightshifts. There is a clear violation of GDPR here and my solicitor is moving forward to take action against this useless bunch of muppets.
December 2023 by Elisabeth Pemberton
Disgusting service, parcels take weeks to be delivered via this sorting office. You can send a birthday present with a weeks grace yet it will never get there on time. Last parcel I sent from Basingstoke took over a month. Worst service, I've been told that they don't even pick up parcels from the post offices every day. Its a joke!
December 2023 by Robert Turner
Hopeless and totally unreliable inept bunch of clowns.DO NOT trust to send or receive any kind of parcel/ package, waiting over two weeks for various items, had to request for refunds from suppliers and don't count on any Xmas deliveries unless ordered in June..Their latest announcement of delays to certain postcodes on Monday 11th has come at least 10 Days after the problem began.Will never buy from or send anything via royal mail, worst would be courier company ever.Would post a photo but there's nothing to take a photo of.
November 2023 by Nicola Bray
I received a request for £8.50 delivery charge where someone has shipped something and underpaid by 50p - so Royal Mail added an £8 charge. Firstly that charge is wholly inappropriate but more importantly they refuse to disclose the sender, shipping country or contents. If you're going to ask for money then the receipient should at least have a clear idea what the charge is for and whether they want it or not. The sender details should not be protected if they expect the receiving person to pay for their delivery even if it's by accident. ?
October 2023 by Ronny Brooker
Callers office hours now changed not open all day anymore
September 2023 by Net T
DO NOT TRUST ROYAL MAIL WITH YOUR MAIL. THEY ADMITTED TO LOSING IMPORTANT LETTERS I WAS EXPECTING.THEY DON'T CARE THAT THEY CAUSED ME A GREAT DEAL OF STRESS.
September 2023 by Dokam
Easy to find,quick access and service,20 min free parking.
July 2023 by Daniel Constable
Clearly shows 8am-1pm on Sat, turn up 12:10 and it?s closed. Asked a lady who was walking in if she could help but she replied ?nope, not my job? and walked off. Awful service and someone there might want to update it online as 3 other people at the same time had this problem
July 2023 by Andy Geary
Watch out for the new opening times. You only know when you get to the door. See photo !!Collection-wise a good service but awkward hours.
