March 2024 by Ilona B
Update following reply to my original review:I read your reply to only reassure myself that it was necessary.Looks like you have not done a full review of all of the cctv recordings as first of all hairdresser did not do what I asked for and took no responsibility for this! Second of all, as stated in my review not the hairdresser raised her nose at me but the receptionist. When I queried the service received she literally raised her nose and started walking across the room. I was still polite and feeling uncomfortable decided to leave. Your st however done nothing to date to make mends. Even further, you found it appropriate to imply in your response that it is a disapointment to you totally disregrding my frustration with the service, manipulating partial cctv information you obtained. How disapointing.Original review:Not good for boys haircuts, especially with thick, straight hair.After paying extra for creative hairdresser to ensure it is an experienced hairdresser, we not only left with a very bad haircut, being completely ignored of what we asked to be done, but ironicly paid 27 pounds for such a bad haircut.I honestly believe I could have done better at home by myself.What we asked for is to keep my 7yo hair length as is, but to tidy up around the ears and sides, but instead we left with a very short and UNEVEN haircut that made my sons hair look like a hardwires sticking out in a different directions (photos included before and after, but in real life is even worst).All his silky hair were gone and after having his monthly haircuts for over 6 years now, sadly it is a first bad review I had to write as she did not want to take any responsibility for not adhering to my request.The hairdresser herself seemed as a very lovely person and very engaging with my son, so even he felt shy to tell her that his hair look very bad.They will grow back of course, but I would really hoped they could admit that if they aren't experienced working with thicker, straight hair and seing what apparently was a bad haircut, they couldve offered a refund or opportunity to get it corrected, but they didn't. We will have to pay again to try to correct to look somewhat even at least.Trying to challenge it with the receptionist, she've put her nose so high in the ceiling that it even further made me feel uncomfortable to request any amends, so it will be a no go for us for boys haircuts in the future.
February 2024 by Maria Amerikanou
I have been going to Topiary for a couple of years now and I would highly recommend it to anyone! Everyone is super friendly and professional. I've been getting my hair done by Eloise for the past year and she's always going above and beyond to make sure I have the best experience plus she always makes my hair look incredible! Thank you!!
February 2024 by Rachel Fincham
Lovely first experience at this hair salon. Ami has been very helpful!
February 2024 by Fran Green
Lovely salon.Elouise gave great advice and did a good cut and root colour.Very professional and I've booked in again.Thank you x
February 2024 by Christine Webb
Lovely young lady and I am super pleased with my hair.
February 2024 by Lynda Eastment
Thank you to Eloise today, loving my partial lights so much.....the rose gold colour is simply lovelyService: Hairstyling
February 2024 by Amy Gullon
I had a great first experience at The Topiary this morning. My 3 year old had her first proper haircut with no dramas at all and I had a great haircut with Abbie. Highly recommend and will return :)
January 2024 by Alison Howard
Eloiuse is always very considerate takes time and care. Great cut. Thanks
January 2024 by Gem Merriman
Eloise was very friendly and wanted to know what my preferences were. She made sure I was happy with what we where going to do, which was very reassuring.
December 2023 by Darren Goddard
A delightful experience as always at the Topiary old Basing. Eloise gave me a great hair cut, exactly as I like it. Many thanks to Eloise and The Topiary at Old Basing.
December 2023 by Caroline R
So happy with my hair. Laura did a fantastic cut and style, understanding exactly what was needed.Lovely relaxed atmosphere in the salon - highly recommended.Thank you.
December 2023 by Georgina Perkins
Fabulous haircut by Hollie. Really pleased with the end result. Thank you so much for a great experience xx
November 2023 by Laura Roe
Really pleased with my new hair cut byEloise, made me feel very welcome highly recommend
November 2023 by Kate Mitchell
Thank you Abbie for my wonderful restyle. I?ve been having blonde highlights for years to hide the grey but decided to embrace my natural colour, grey and all, and am so pleased with the results ??Services: Hairstyling
November 2023 by Carly Skillett
Really lovely & professional cut and blow dry with Hollie!Services: Hairstyling
