February 2024 by Mr Ree
Needed a Yale key cut, arrive at kiosk and it's closed/shutter down, note on the front saying "just popped out, you'll get a 10% discount when I return".Fair enough, went to the loo and returned to a queue, stood in queue until my turn .... asked for price of a Yale key cut, £9.I said and the 10% off because you weren't here when I arrived - no he said, you had to wait outside and be here when I return - that's not really in the spirit of things is it?? The sign disappears when the shutter is opened so only customers arriving when shut would know about it!Anyway, I went just along the road to another key cutter and got 3 keys cut for £14 ..... £4:66 each.
February 2024 by I know how much I do not know yet. Jakub Wendrowycz
The best in town. He copies the keys immediately. The keys always fit.
September 2023 by toby kesterton
Very helpful man engraved a present for my daughter.
July 2023 by G C
The small kiosk in Festival place Basingstoke. Very friendly and helpful service. Very skilled at their trade. Some of the other Timpsons struggle to do what the 2 fellas here can do. I guess they are just old dogs of war. Will definitely use again
October 2022 by Rey Dus
Tried their passport photo service, I told them the size I required as per my embassy's information, he refused to use other than the one in Timpson's system. Despite using a white backdrop, the picture came out grey and underexposed. The print quality was terrible as there were small black splodges on several of the prints, the guy didn't seem to mind it at all. I came home and discarded the photos as there is no chance they will be accepted by my embassy.
August 2022 by Tracy Berry
Excellent service
August 2022 by Penny Palmer
Empty shops, no new ideas to revitalise. Newbury has managed to fill a lot of their empty shops with more interesting shops.
August 2022 by Emma Goddard
Lots of shops closing down. Dull, drab and boring.
July 2022 by Jakub Banach
Wrong table of openning times!Im here sunday 10am - it?s closed!
January 2022 by Fatimah Ishaque
Gone downhill really fast. Went in to look for a birthday dress for my daughter today and couldn?t find anything nice anywhere. Would definitely not recommend
December 2021 by Max Joseph
Tried to get a passport photo taken, as advertised on website. I was told that we needed to supply our own white background. Since we didn't bring a sheet or anything with us, we couldn't use this service. Website didn't mention this requirement!
December 2021 by Jessica Robinson
SANTA GROTTO 18/12/21 absolutely disgusting and left my 3 year old really upset we booked for 9 we saw the elves go in at8:55 to get place open we then waited way past our appointment to even go in we then get told Santa not even here yet and that the cameras aren't even working we walked round and there wasn't much there to look at really trees covered in snow we then saw Santa without his outfit pop in ten mins later and go round back to get changed when he went past my daughter was the first to see santa my daughter went and ran to give him a cuddle for him to just say don't touch me so rudely and scared the poor girl my daughter was obviously shy and he didn't make her feel very comfortable he then tried to get the elf attention and he was there shoughting oi
when he gave her a Christmas present she opened in the car she got a transformers book with a bracelet that doesn't even fit she shoughted saying she not a boy she really upset about it and as parents same as we as we thought this would be a great place but we were wrong the worst Santa of all time !!!! oh yeah and he didn't even say merry Christmas or anything
October 2021 by Rebecca Joy
My partner was in Iceland yesterday to do his shopping he is blind he was in with his guidedog, he needed some assistance two member?s of staff said they where to busy to assist him. He came home deeply distress and upset as he was unable to get his shopping yesterday. I think this is absolutely disgusting how he was treated in this store These staff members need spoken to.
May 2021 by Davis V
Avoid! Went in to take passport photos. The man at the till was rushing things through despite me telling him I need to check the picture before printing. I refused to pay unless he retook the photo, he refused insisting it'll be exactly the same. He tore the picture in front of me and I walked out. I've had very good service from many other Timpsons store - I'd avoid this one.
April 2021 by Jacqui Allstrum
Fantastic service and very helpful staff
