October 2021 by Rosemary Martin
I felt vey safe the whole time of my appointment. The staff were friendly and very helpful. I will definitely keep Vision Express as my preferred opticians.
September 2021 by Paul Hayes
Very professional and helpful throughout and very thorough with the test that were conducted.
September 2021 by tina clements
Very efficient, polite friendly staff. I wasvery happy with vision express.
August 2021 by Mark Antill
Tough to rate. Brought in glasses I had bought there for repair where the arm had popped out of the hinge. Was told it was snapped and could not be fixed. Got it fixed online for £25.\\nHowever also ordered new varifocals and staff were great, friendly and explained the options. Have not received them yet but other glasses I bought there have been good.
July 2021 by ittybittygirl
I went straight in, was treated really well \\u0026 the test went smoothly. Brilliant customer service \\u0026 was properly guided in selecting frames. Would use again and recommend to friends\\n\\nUpdate - Unfortunately I am still waiting for my frames six weeks after the eye test; they have needed to reorder another set. Had no choice but to take away 2 stars
July 2021 by Ron Mead
The lady who tested my eyes was very good and helpful the rest of my time was wasted sitting waiting for help to look at glasses and sign up for contract lenses I was being ignored and when I asked if someone would help me instead of them all just standing around. It was all apologies I told the person I had no time left to look for glasses but I would do a direct debit for my lenses I was told that I would have to do it when I collected my lenses. On my drive home I received a call saying that they couldn't order my lenses until I had done the direct debit so now I have to make another trip back. Bad service
June 2021 by Nerijus Simas
Great service, you feel that optician really had interest in your eye health. Very professional and fantastic equipment and choice of frames. Pricey in comparison to competition but that?s what you pay for good service. I?ll definitely use in the future
June 2021 by June Gale
A friendly, relaxing, comfortable feel on entering the shop from all the staff working there. We were looked after by Sheeta for eye test, who was very informative and helpful, and a super, lovely young lady (unfortunately forgot her name ? ) who helped with choosing two pairs of new glasses. Well done Vision Express, we will be back. June and Derek Gale
August 2019 by Jason Grout
Amazing customer care. I dealt with David and he went above & beyond to help! I have since returned and I will not go anywhere else with service like this. Coming from the retail industry myself, I can truly appreciate this level of interaction.
May 2019 by gavin oshea
Should've gone to Spec Savers - nothing more to say!
April 2019 by Keisha
Cannot fault the customer service, absolutely phenomenal.
April 2019 by Jane Ruskin
Great with kids
October 2018 by James
The service and care received today by Gavin who works with vision express was excellent!
July 2018 by James Riggall
The service and care received today by Gavin who works with vision express was excellent!
We both came away very happy and very well looked after.
Thank you ð???
March 2018 by Steve Fenton
Everything was professionally done - and the advice given during the painful process of selecting glasses was excellent.
