March 2024 by Evan DeMarco
My wife and I were very pleased with Kiri at Your Move, and would like to thank her for the excellent help and professionalism she gave to us when moving into our property. Everything was provided for and we have now settled in comfortably.
March 2024 by ameliaa Burbridge
Kiri introduced us to our old rental property and was fantastic, she really supported us. When it came to moving, she visited us again to show viewers round, again we had such a lovely chat and she has such a lovely bubbley personality and it so smily!Kiri has been so lovely and has been amazing! She is so reliable! 5 stars to Kiri!!
March 2024 by Kevon Strachan
Great experience with your move. The letting agent, Kiri, was great from the second we met. She was very knowledgeable of the property and area. After a really good chat and viewing I felt it was definitely the right apartment for me. Thanks much
July 2023 by Deborah Wisdom
We would like to thank Kiri for all her hard work for arranging a viewing before we went away and for helping us get everything in order so that we are ready to receive the Tenancy agreement.
May 2023 by Nila AR
Thanks to Kiri, Vicky, Chris, Luke, Lisha and Your Move letting agency team for guiding us on each and every process of renting a property.
April 2023 by Tamar Brazil
Kiri was so helpful when getting us into our new rented home! Really friendly and communicative about the whole process. Even managed to push things along quickly to get us in within a week of our offer being accepted ?? Thanks again
November 2022 by Elena Aurica
I have been renting a property for no more than a week with this agency and already they managed to change my opinion about their service level by 100%.Obvisiously, not much to say.. just I am contacting them, they are ignoring me and for a week now they are not doing the repairs they should?For example of the repairs they are ignoring for a week now? with not even a reply back are the following:end of October? and my windows handles are not working.. so windows are not closing? bear in mind I also have a 10month baby that lives in the house?Another example would be : kitchen extractor doesn?t have a hole to extract the steam when I cook. My kitchen is a sauna whenever I cook? kitchen has a smell of mould and didn?t know why? now I do know!!!Also speaking to Kayleigh, was a very unpleasant experience, she is awfully unprofessional and rude, I start to believe she is not human and also she is racist. She said I should live with the windows open until the landlord decides to approves the fixings. I have a 10month baby, when I told her it?s winter almost and we are used to a different climate, how long should I live like that. She said it?s autumn and I should get used to UK weather cause here is UK!
October 2022 by Jason Lewis
Me and my other half where shown around a flat by Kayleigh and I could not of expected a better viewing.Kayleigh made us feel settled and comfortable, she didn't make us feel like we was talking to a salesman. She was very professional and has solidified the fact the our move if definitely the best agency to go with if you are looking a renting anywhere.
August 2022 by Jayanth Kumar Naraparaju
Hayley , Cameron and team @ Your Move Basingstoke are excellent. They helped us in everything over last 4 years.Very friendly and efficient. I highly recommend Your Move Basingstoke.
August 2022 by Oliver Jacobs
Kayleigh at Your Move was excellent at guiding me through several properties in Basingstoke, with an attitude that bridges the line between both professional and casual in a way that leaves you confident that you're working with people that care. My needs were met at every corner and Your Move went above and beyond in ensuring consistent communication throughout.
August 2022 by Michelle Whiting
Kiri has been amazing whilst helping us secure a property to rent for our family. Very professional, making all information clear throughout and her general communication whilst organising the let has been brilliant. All round lovely lady! Thanks Kiri!
August 2022 by Darryl Fowler
Moved in nearly 2 weeks ago with a list of issues longer then my arm ranging from 2 out of 3 toilets not working to oven broken. Still waiting for oven to be replaced and never receive call backs when promised. Once that have your money service stops right there.
July 2022 by Debbie Steadman
I received a great service from Tahlia, very professional, efficient and helpful in the letting of my property, everything was taken care of brilliantly, thank you. Unfortunately, after service appalling, continually have to chase to get any response and then still no response despite promises someone will call back. Tenancy finished over 4 months ago and still chasing and waiting for deposit to be refunded with no response from Your Move, very very disappointing.
June 2022 by Ruth Pentlow
Sam and his staff were very efficient, helpful, polite and friendly in dealing with the sale of our property. I would certainly use Your Move again and would recommend them to others. Thank you.
June 2022 by Emily
Sam @ Your Move Basingstoke has been amazing.In a sellers market where some other estate agents taking viewings felt lazy with a ?the house will sell no matter what? attitude, Sam was professional and helpful from the initial viewing and throughout.He?s checked in frequently with us during the buying process and has also been in touch with our solicitor with updates.Thank you Sam and team, much appreciated.
