February 2024 by Scott K
Always great service, even when busy.
February 2024 by stewart harder
Very friendly staff, sympathetic to my needs and very accommodating.
January 2024 by Nik Walpole
Honestly, this place is always a total shambles. Prescriptions never ready, or only partially fulfilled, or lost. In the past 12 months I don't think they've got a single prescription right.
December 2023 by Sarah Goudge
They invariably run out of items. Long queues and very slow service. Staff not very helpful. Avoid if you can!
November 2023 by Devender Koppula
Nearest pharmacy if you are visiting and having check ups in fryern surgery. You can get the prescribed medicines from here. If not available, they can be made available in few days and you will be called to pick up when ready. Parking available for 1 hour.
November 2023 by Helen Moss
This shop seems always understaffed and the shelves always seem bare.
November 2023 by Qamar Hasan
Terrible phone support. Usually don't answer and the phone rings and rings; and when they do, the call gets cut-off.Have called several different times of the day and week with no real difference.Either have someone available on the phone, or provide an online customer support service.
November 2023 by Selina Young
The past few months I have found that they frequently don't have items. Today I went in to pick up my Jext, as when I went in previously it wasn't ready and wasn't able to wait that 20 minutes I was told it would take. Today my order wasn't made up (despite being told it would be ready for me on my previous trip), and they in fact only had one of the two I had ordered. So I had to wait, it seems they forgot about me as 2 people who came in after me were served before me, I had to prompt the lady behind the tills. I then asked to pay for an unrelated item and told I had to queue on the right hand side, baring in mind at this point I had been in store for 20 minutes. In this time 4 out of the 6 people who were there to pick up prescriptions were either told it wasn't ready or it was incomplete. Not fantastic customer service, so now I have to go in for 3rd time to pick up my life saving medication. 100% will be moving to another pharmacy.
November 2023 by John Poytress
Good selection of products,struggling to keep up with demand on prescription side of things. Nice staff under pressure.
November 2023 by Beryl Addison
Tried ringing several times during opening hours, but although the phone rang, no one bothered to answer what was an urgent call. Very poor.
October 2023 by Kerry Hollister
Will never go back to boots, nothing but hassle trying to get ashma inhaler. Don't tell you they can't get it until you go to collect it. Lack of care and communication.
August 2023 by Justin Lees
Good parking. Co op nearby. Coffee shops. Pharmacy.
August 2023 by Brigitta Banyai
I absolutely love the team at thispharmacy, they are all super helpful and they all work so hard being such a busy branch.As someone with a chronic illness and a handful of repeat prescriptions, I appreciate having a great and efficient pharmacy team so much that I chose to keep them as my nominated pharmacy even after moving to Winchester. Keep up the great work, and thank you ?
August 2023 by Bora Guven
The blond sad girl needs some love and attention in her life. She looks so sad, I feel bad for her every single time I walk in.
June 2023 by Simran Chhugani
Referred to this pharmacy by 111 and told it?s an ?enhanced pharmacy? and they would be able to assess my problem and provide treatment as it was a relatively straightforward issue. Was also told that in the event they were not able to offer a treatment plan the pharmacist would then get back in contact with 111 so an alternative pathway could be found to sort my issue. Went to the pharmacy only to be met by a very u helpful ?locum pharmacist? who did not take me into a private room to discuss the issue and asked me personal questions in the middle of the pharmacy in front of other customers, then told me she could not help as she?s ?only a locum pharmacist and therefore cannot prescribe? and then refused to contact 111 as it would mean she would have to wait in a queue for ages. I was therefore left with no solution to my issue and no treatment. Very disappointed and a huge waste of time. Do not offer services as an ?enhanced pharmacy? if you?re then not going to provide suitably qualified staff to offer these services!
