March 2024 by Cassie Corfield
Nice central location with outside seating for when the weather is good. Cafe Nero dairy free hot chocolate is much nicer than their competitor across the road!
March 2024 by Ray Vallence
Staff a very
March 2024 by David Henderson
Staff are great here very kind and get the q down fast !
March 2024 by Sharon Duggan
Just had coffee. Nice atmosphere and very
February 2024 by Harinder Pattar
Love the vegan options in this place. Always friendly and smiling. We love coming here weekly as a family.
February 2024 by Guru Laghima
best cafe I've been to. Really nice atmosphere especially with Saturday evening's live entertainment where a beautiful large man sang for the entire cafe without a microphone. I really hope they book more performances like this gentleman in the future
February 2024 by Barbara Chant
Busy place friendly staff with outside seating also dog friendly
February 2024 by Chelsee
The drinks could have been a touch more hot.The seating arrangement and positioning could be more befitting. Apart from this I like this particular Nero.
February 2024 by Gina Anderson
Just went for take away coffee. Nice coffee and served
December 2023 by Richard M
Great hot chocolate. Relaxed atmosphere despite being busy in the run up to Christmas.
December 2023 by Rachbb J
Nice coffee shopBusy on the day I visited with not many tables! As someone who goes in on there own i can't reserve like when your with someone so little frustrating.Like Nero coffeeIt was Saturday afternoon and not many cakes left but plenty of other choices sandwichs or wrap.
December 2023 by Daniel Haynes-De Vita
The male server and a server called Izzie were very friendly. Great service. Really nice white hot
December 2023 by Andrew ?Bear? Jones
Never went and wouldn't unless I really had the urge to pay alot of money for a cup of coffee.
December 2023 by Dave
Efficient staff. Great drinks. Please continue ?
October 2023 by littletofoo
As I catch up on reviews, I find myself reminiscing about my frequent visits to Caffè Nero in Eastleigh, a place my sister and I used to visit religiously?many times a week for months. Sadly, some time ago, we noticed a decline in drink quality, particularly with the coffee. It seemed to be burnt more often than not, resulting in an overwhelming bitterness. While coffee naturally carries a hint of bitterness, there's a stark difference between the norm and the unfortunate taste of burnt coffee. Given the price of a coffee at a café compared to what you can make at home, one would expect a higher standard of quality, not a drink that needs to be masked with sweet syrups just to be palatable. The tipping point came when, on a fateful day, I ordered my usual drink only to find that, in addition to the recurrent burnt taste, the member of staff had evidently added less syrup than usual. This alteration further diminished the taste I had grown accustomed to. When I pointed out the difference, I was informed that I would need to pay extra for "more syrup". It was a simple request?to have the same amount I always had, for the same price I'd always paid. This encounter left me disheartened, feeling that the customer service did not match the standards I once valued. That day, I made the decision that I couldn't continue in this pattern?dealing with poor coffee standards, prices that didn't align with the quality, and on top of it, customer service that demanded more money for maintaining the same standard. I opted for a coffee pod machine and my preferred syrup, allowing me to indulge in good, reasonably priced coffee at my convenience. While I miss the social aspect of the café, the consistent quality and cost-effectiveness of homemade coffee have won me over.