March 2024 by Big D
Great location, but tescos is over the road and cheaper.Staff are nice, always clean and large variety but prices are too high.
October 2023 by Jane Agate
I live in Emsworth and use this store regularly. I've read the other reviews mentioning rude and unhelpful staff and couldn't believe they were talking about the staff in this particular store as I've always had a really great experience in there. All the staff have been friendly and helpful so we'll done all of you because you're doing a difficult job and you can't please everyone all of the time I guess
September 2023 by John Branchflower
Was astounded to fine that my coop card was not excepted in this coop as im from the north, apparently the north and South have a different cardThis is no good if you want items that have a lower price with a card and a higher price without a cardI thought the coop was a national businessStill took my northern money thoughNortherner beware
April 2023 by M. Comelli
Rude staff. Horrible experience. They had the courage to send me rotten fruits. The staff treats you like they are in charge of you. Never had problems with Tesco express.
February 2023 by Peter Wren
It's a co-op. Nothing more to say except staff exceptionally good here.It is a cooperative. Nothing more to say except the exceptionally good staff here.
September 2022 by AlexnBrand
Profiled as a shoplifting white male with a motorcycle helmet, when face was clearly visible as wearing half visor crash helmet.Challenged by staff whom were rude and abrupt insisting that it was "The post office's policy."If you want to have a fantastic customer experience ... don't come here.Low stock lack of variety and company products.I worked for the southern cooperative for four years and I have seen better in other stores.Email will be sent to Lakeside.Stock ends not re filled l, out of stock tabs left in when stock is in place.I felt singled out by the team here and would highly recommend re training all the staff and ensuring thier E-learning is all up to date.
September 2022 by cory short
Local staff know many of their customers
August 2022 by Christian Smith
Refused service for Non alcoholic beer at 29 years old as I didn?t have ID. Then refused to serve to my dad. Utterly ridiculous policy. The woman behind the till was also rude and is well known amongst residents as being rude. If you?re job includes doing ID checks, perhaps your staff should receive training at gaging people ages. In my view this woman just picks fights. Then had the gall to suggest we were being abusive for questioning the policy.
March 2022 by Liz Wright
Staff unhelpful, rude, store isn't clean & very expensive. I would rather starve than buy from co-operative. Would definitely NOT recommend!
February 2022 by Martin and Sharon Wotherspoon (The Spoons)
I use this store almost daily, most of the staff are helpful and friendly, don't always have full shelves but appreciate that this could be down to supply chain rather than stock not being ordered.There is one member of staff that I avoid as I find them rude and abrupt, and the post office is a pain, having to order change 24 hours in advance! Especially if you don't know you are doing to use it up.
January 2022 by T Bone
handy clean and usefull.
December 2021 by Adrian Turner
Overcharged. Item had a reduced sticker on it. Got home and realised that they had not reflected this on my bill. Annoying.
October 2021 by Hazdairsoft Alex
Profiled as a shoplifting white male with a motorcycle helmet, when face was clearly visible as wearing half visor crash helmet.Challenged by staff whom were rude and abrupt insisting that it was "The post office's policy."If you want to have a fantastic customer experience ... don't come here.Low stock lack of variety and company products.I worked for the southern cooperative for four years and I have seen better in other stores.Email will be sent to Lakeside.Stock ends not re filled l, out of stock tabs left in when stock is in place.I felt singled out by the team here and would highly recommend re training all the staff and ensuring thier E-learning is all up to date.
August 2021 by Brian Pratt
Good service ,friendly staff and good selection of local produce.
May 2021 by Susie Barrett
I only gave 3 stars as at the time stock was very low but I live in Emsworth and use the store often and usually the range of stock is good.