October 2023 by Robert Holmes
Never answer the phone, my daughter had a really bad eye and went through private healthcare to try and sort. In which they prescribed my daughter emergency medication . The woman behind the desk started questioning me about what the problem was etc, in which I explained. She then started being sassy saying why are you doing that? And why are you giving my daughter that. To which I responded with ?I?ve just had a private doctor refer me this prescription and why you are asking that is none of your business?. She tried to play doctor, and was very rude and tried to make me feel small.Once I told her I?d seen a private doctor etc she soon shut up. Why should I have to fight to get drugs or medications from them. The people behind me were also shaking their heads. I?m never rude to anyone. But this made a situation harder than what it should have been. It turned what should be a pop in to the pharmacy, a stressful situation.Rude and un called for behaviour, leave it to the professionals that have all the imformation. I know they have a duty of care, but prescribed drugs. It?s like questioning me on my diabetes type one with insulin dosage, and then making it hard for me to get my insulin. It?s not their business, it?s been prescribed for a reason.Got them after a small battle and getting stressed out ????