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9:30 AM - 1 PM
52 West St
Banks
“I visited this branch today. What amazing service and how caring were Claire and Lucy, major assets to both the branch and NatWest. Thank you for helping my mum you both went above and beyond. Thank you”
9AM - 1PM
43 West St
Banks
“Was in there earlier in 2022 and went into the office to sort a bac payment to homeopath.A nice young lady took me into her office bit and was very helpful.We also had a chat about hypothyroidism we shared,as she recently acquired hers from having a child.Lovely lady-hold onto her,a credit to Lloyds.”
9AM - 1PM
Westbury Mall
Banks
“I just wanted to say a massive thank you to Sarah at Fareham Halifax who helped me deposit cash in the machine on Saturday. I had a difficult week for personal reasons and this was my first trip out for a few days and I found Sarah kind, understanding and willing to help without judgement. I wish all people working in customer service could be like her the world would be a better place. Thank you ???”
9:30AM - 12:30PM
77 West St
Banks
“Fareham Branch, Monday 4th September, spoke to Callum regarding a problem with an external ATM which had not delivered any money from its dispenser but had debited my account with the requested amount. He dealt with my problem efficiently and professionally, having fully understood the matter. A couple of phone calls and some online computer work later, he stated that the "dispute" should be sorted within 2-3 days. The reimbursed amount was credited to my account this morning - just one day after the representation to Callum. Excellent service and obviously pleased with the outcome. Thank you”
9:30AM - 1PM
67/69 West St
Banks
“Always find the staff very helpful. Rude customers though. Waiting time for more advanced issues are a problem though. Lots of elderly who can’t use technology adds to this burden.”
Open 24 hours
22-24 Thackeray Mall
Banks
Banks
“Lovely staff, very helpful. They answered my query quickly and when l had to telephone the next day a real person answered the telephone within 6 rings which is rare these days and once again very helpful. Also, many thanks to Nicole who dealt with all of our transactions today quickly and with a smile.”