June 2023 by Zacharia Petronella
Wow - she is ALWAYS available - and she gets my eyebrows razor straight - I simply cannot do it myself as she does it! Amazing service, efficient, quick and friendly - can highly recommend!Service: Waxing
May 2023 by simon pickwell
My daughter got her eyebrows threaded and shaped she came out crying as her eyebrows where all red and sore.
February 2023 by John Oram
Advertises opening hours of 0900-1730 Monday to Saturday. It was well and truly closed by 1650 on this Saturday. It also has posted in the window a notice about taking cash only. That has been there for some while and I am always curious about a modern business which does not take cards.
February 2023 by Holly Eve
I had a really awful experience from start to finish. When I arrived the therapist was on FaceTime and ended the call when I walked in. The waxing was fine but noticed hands weren?t washed before hand. She then went onto make a comment about my 14 year old cousins outfit and said how young she looked. Then I said I wanted dark brown for tinting and they off black and I have blonde hair. They?re so harsh, praying they tone done after a few washes. Whilst the tint was on my brows the therapist made a comment about the tattoos on my legs, then went on a tangent about religion and why I didn?t believe in anything, and spoke about all different religions and asked what would I do if I was ever in trouble why wouldn?t I turn to god. I was absolutely mortified. She then took a photo of my brows very quickly whilst the tint was on without asking. During the tinting process she was on FaceTime and chatting over the treatment. This is one of the most unprofessional and unhygienic experiences I?ve ever had. Would never go again. Wouldn?t even rate one star but had to give something to leave a review.Service: Waxing
February 2023 by Gamer 151
Do not use this place!! I went in for gel removal and reapplication. My nails were filed to burning point, my skin was filed constantly. 1 nail was broken and pulled off, 2 other nails were split. The ladies nails were constantly being dug in to my skin whilst she was filing my nails. The photos attached are how my nails looked when I left. I had to go to a nail bar on West Street where they salvaged what was left of this mess. The lady's phone was constantly ringing and she continued listening to message and using her phone whilst my nails were soaked in acetone, I was clearly an inconvenience. No customer service skills at all and constantly sighing throughout the process. Bad hygiene throughout the place, including left over polish on tools which was then just wiped on a piece of tissue before being used on my nails. Disgusting! I wouldn't even rate this a 1 star if there was the option.Service: Manicure
February 2023 by Arizona Coupé Art
Used this service in the middle of the shopping centre and all seemed ok until she trimmed my eye brows and must have slipped and chopped half my eyebrow off! I was left looking absolutely dreadful ! Would never return or recommendService: Eyebrow threading
February 2023 by Zoe West
Lady appeared to not have a clue what she was doing, spent half of it on her phone, not the experience I wanted, will go elsewhere next time.Service: Pedicure
February 2022 by Georgia Jones
I use the lady in the middle of the shopping centre to thread my brows, so cheap and they always look good. Have moved to London and still use her when I visit homeService: Eyebrow threading
February 2022 by Chloe Lee
Poor quality of eyelash extensions came out within a day. Didn't seem to know what she was doing when putting the lashes on.
February 2022 by Rosie Aird
I had a very strange paraffin foot mask as part of my pedicure which involved having tiny bits of hot paraffin smeared on my feet then having my feet wrapped in tin foil. This resulted in a couple of nasty burns to my feet, which still are still there 2 weeks later. I went back in the next day to show the lady who did it in the hope that they might stop doing this dangerous procedure.Service: Pedicure
February 2022 by Nicola Rutter
Great service
February 2020 by Kaarina May
Always helpful and friendly
February 2020 by Peta Bosman
Terrible service yesterday. I went about 3 weeks ago for a wax, tint and tidy up of my eyebrows. The women who helped me didn't understand what I needed but kept nodding that she did. After just my threading (which I didn't want) she said she needs to run to catch her train. I paid £13 and she said I need to come back for the tint? Basically rushed me out the shop. Yestersay I went back. The same lady worked. I hesitated, but thought let's give it another go. HORRIBLE. I asked for a wax, tint and tidy up. She did not understand when I told her to not remove the top bit of my arch (same as first time- she removed it) after a lot of back and forth yesterday. I had my eyes done and paid £13 and left. I realiased my eyebrows weren't the same. Not in the slightest. So I went back to ask her to fix it. The right side had more dye on the skin and looked fuller and the left side's dye came off completely. She didn't want to fix it and keep saying it is due to my skin type that the one eye took the dye and the other didn't. I said to her please just fix it. I can't walk around like the right eye has been done and left not. So she said fine but if it is a mess it is my fault?!! So I sat down. She put dye on both sides. Took the right side off sooner than the left. Another customer came in. She helped her. Then my left side was on too long so now I still have uneven eyebrows. I left knowing I won't come back. Also, she kept pushing my shoulder if she wanted me to lay back. Very very disrespectful.
February 2020 by Corrine Hounslow
Booked online for an appointment when I got there was a note on the door saying "be back in 45 mins" had no idea when the note was put on so waited for a bit but no one turned up??
February 2020 by Lel W
Not really good communication. It was only ok. No damage done. It'll fade lol
