March 2024 by Lauren
Jane at Eden Mobility Fareham is absolutely outstanding at her job. My Grandad needed a Freedom Plus Rollator and Jane was so helpful. She showed him how to use it and even put it all together for him. Thank you Jane!
December 2023 by Hazel Powlesland
Always so helpful
November 2023 by Anthony Knight
didn't take my name or contact number after enquiry for used scooter. Bought elsewhere.
October 2023 by Alan
not enough staff
July 2023 by Sarah Edwards
Purchased a walker for an elderly lady I look after but she didn't like it so took it back to the store the next day hoping to get a refund straight away but apparently they will send a cheque to her, however long that will be, she wad relying on her £170 back for her to live on, she can't get out much but will now have to try and get to the bank to put the cheque in, terrible service and didn't think highly of the lady in there, not the best with customers, won't recommend here at all.
November 2022 by Cara Rimmer
Thank you Kevin for being an absolute gentleman with my Nan. Helped her with the door, measured her for her stick before settling her on a chair so she was comfortable whilst finding the best one to suit her - couldn?t ask for more! Made an uneasy job very seamless. She?s very grateful for the help with keeping her mobile and independent.
November 2021 by Mick Boyes
Best scooter service ever. Very thorough Well done Steve
August 2021 by Marcy Jane Howard
After my father in law purchased a mobility scooter from the Eden shop in Gosport, (the lady was really friendly,), a few days later I popped into the Fareham branch to enquire about hiring one for my elderly mother. The man was sat behind a desk and didn't look up to acknowledge my presence for a while. Eventually he stopped reading or whatever he was so interested in. I said a cheery 'good afternoon' and told him my dad in law bought a scooter outright, two days before and that my own mother would like to hire one.He just snapped back 'we don't hire them out. you purchase them.'How rude!! During such a difficult time and difficulty of trying to help mum with her independence, I turned and walked out. I have no interest in purchasing OR hiring one now from this company. ?I suggest someone with decent manners to man this branch!!!
May 2021 by Damian
I called in the mistaken belief I could purchase new batteries from my mobility scooter.Only to be told as I wasn't an existing Eden customer I couldn't make any purchasesI'm at a loss to understand how I CAN be an Eden customer when they won't sell anything.When I asked where I could purchase new batteries, I was told 'phone around locallyNo recommendations at all, no help as to where I can try.It's no wonder more and more customers turn to online shopping, when local business just are not interested in gaining new customers.If you're not already an Eden customer....don't waste your time or energy with this company.Very poor service
April 2021 by Marie Bradford
Kevin was very helpful in store, answered all my questions, found everything I needed for my Nan, highly recommended.
April 2021 by Alan Didcot
Always a pleasure to deal with Kevin.
