December 2023 by Mark Allison
Located in the Fareham pedestrian area towards the High Street of Fareham. Based on 2 levels. Store is bright, clean and tidy. The store is always busy, however you are served within an acceptable time and the team are helpful and professional.
December 2023 by Angie Wilde
Store was too busy. I was asked to wait. After 20 mins I tried to ask again for help and was ignored by 2 members of staff. Not even offered an apology when I told them I was leaving. Much better customer service elsewhere.
December 2023 by Anthony Knight
Always busy. Very effecient reception and testing. Collected new glasses within 2 weeks of order.
December 2023 by Albert Gerber
So professional, very friendly and helpful staff.
November 2023 by Gill Keir
Very friendly staff. Polite and made to feel at ease.
November 2023 by Courtney Egerton
So simple and easy, everyone really friendly, Nigel and Jennie were great!
October 2023 by ruth moorhen
Had a very thorough examination and eye test unfortunately I felt your prices of the buy one get one free is quite misleading at £400 I feel that could be improved upon
September 2023 by Lord Gavin Piers Ozouf
Staff very friendly no trouble whatsoever ??
September 2023 by Jon Bowers
Really helpful. Friendly staff. Same day for prescription glasses collection.
August 2023 by Ginny Thompson
Went for my daughters recall appointment. Excellent service from arrival right through to departure. Sarah is very professional and it was a joy to be seen by her today.
August 2023 by Steve L
As a longtime Specsaver customer, and very happy generally with the Fareham store with numerous reading and varifocal glasses purchases, I was dissapointed when I booked a contact lense trial with Specsavers Fareham. At the appointment I was told I had an Astigmatism and therefore couldnt have contacts as they would not help.I only went becasue a friend with near identical sight (slight Astigmatism), tried them and they were great for him, I did not understand why they would not be worth trying for me.. but in no uncertain way I was told no they would not help, they would make my sight worse and therefore no point... goodbye.Confused and dissapointed, I went to Vision Express with the same (Specsaver) eye test and they were completely different, without telling them what Specsaver said, they said it would be worth a try as they may help with my prescription, I will get them next week. Shame I was not able to have tried them from Specsaver, looks like I am leaving Specsaver as a customer.
August 2023 by Rae Dixon
Honestly what a team, totally saved my bacon after I stepped on my glasses less than 24 hours before a holiday- same day managed to come up with a solution and send me on my way - thank you!!
August 2023 by Sabrina Dawkins
Unfortunately, we will be going elsewhere now after years being customers at this store. My 16year old daughter attended her appointment, just finished her gcses and was charged fullprice as I was not present to confirm she will attend college in September. The male that spoke with her was very rude and unhelpful, she was very upset when she left.
August 2023 by Veronica Wright
Very helpful and friendly staff. Jennie helped me choose some glasses and I am so pleased with them
July 2023 by Calvin Ryan
Very pleased with my new glasses and all staff in the Fareham branch were just lovely