March 2024 by Sudip Rai
Today went in there around just past midday. Queued up to pay for my PS4 Game, There was one gentleman and a lady behind the counter. I noticed gentleman was serving a customer before me and I thought that lady behind counter might not be serving any customers at that moment because she didn't called me, So I ignored her and waited for gentleman to serve me only to notice after few minutes another customer with his little boy walks straight upto that lady to be served and she serves him instead of me. She didn't even bother to mention him I was on the queue their first and I didn't wanted make a scene because of a little boy with him. So I put the Game CD on a shelf nearby and walked out. That lady might make an excuse saying she didn't see me, But I will say this I was literally standing 2 feet away from her.
February 2024 by Aaron Turner
The first time there was a fault with the iPod devices, so i got a voucher. I thought to give the benefit of the doubt about this. Then, i decided to buy the airpod device to find out one side of the ear piece didn?t work properly and it kept cutting off the bluetooth to sync to phone. I would go back to try and get a refund but lost the receipt?????. But i know i would get a voucher instead of the full refund. I just would of thought that the staff would test the products before purchasing it from the customer to then sell it back to the customers. Instead of beating myself up about it, Im choosing not to continue on mugging myself off purchasing faulty products from that store.Just a warning for anyone that decides to purchase anything from that store.
January 2024 by L Gardner
Very helpful staff and great products
October 2023 by JS
Much like Daves review a week before mine. You are treated like a criminal, wanted to buy a racing wheel, they bought it to the desk but would not let me look at it or touch it, I went to pick it up but he put his hand on a refused to move and just said no. Straight away did not feel like spending any money there, shame because it was a good deal for a Thrustmaster TX
October 2023 by Dave Tomlin
CEX Farnborough - treated like you are a thief. Took a phone in the sell/ exchange. They take it for an hour to appraise it. All good. Then went to buy a phone, they wouldn't let me or my wife hold the phone without coming around the counter and standing beside me. Won't let you actually hold any phones to see if you like it, can't turn it on, can't look at the scratches unless they are holding it. How on earth do they think someone is going to part with £500 to £1000 for a phone if you can't even hold it.Strange they have no problem having your phone to themselves for an hour though before the buy it.Asked them what the problem was, told people steal them....talk about judging people by others actions.Well done cex you lost the phone deal.Personally I'd avoid these amateurs with their judgemental actions.
October 2023 by Ralo Extraslabs
Brought a ps4 and iPhone in made me wait a day to tell me you can?t take it I assume because you dweebs think it?s stolen by the way I look BUT you STOLE my charging cable stinky virgins
October 2023 by Martins Omosogie
CEX has a brilliant customer service. The staff are always willing to guide you and support your purchase. Thanks
August 2023 by roland moore
Great pub and food, staff very helpful, fun car parking.
July 2023 by Yosef Terkaoui
They have really good PS games, WI games and Best ranges of Dvd, bluerays etc, awesome stuff
July 2023 by Daz Saunders
A very friendly place with great staff
June 2023 by Yusuf
Nice staff and convenient location
June 2023 by Gus Peake
Ok. Popped in a couple of weeks back to sell my old 'phone and was told it was grade C when the girl I had seen a week before assessed at B. Offered 90£ before proposed reduction for no charger/power lead whilst printing a sales label for £180. For sure they have to turn a profit, but felt I was being bumped. We buy any car!!!! Backed out. Their loss.
June 2023 by Mehluli M. Gama
Good prices and great quality
June 2023 by xd_Phaser Da_Goat
Extremely helpful, bought an xbox series 2 elite controller which didn't work properly, they were really quick, exchanged it over for a different one for meBig thanks to the man and woman that helped me (don't know their names)
April 2023 by Josh Bower
20min wait because people are selling 100 units of tat for 9p a piece that belongs in a charity shop. Have separate selling and buying staff on the tills. The staff spent 30mins buying Gordon Ramsey on Nintendo ds while sales walked out the door.