November 2023 by Kerry Jeffs
Derek Spittle, in Farnborough's Furniture Village was very knowledgeable about the products we were interested in.At no time did we ever feel pushed into buying a more expensive one than we had sort of done our homework on. In fact he actually sorted us out with a better deal than we had in mind.Will definitely be telling people of our experience.
November 2023 by Nikola Panev
Just wanted to say that Sarah Hurley-Reid helped me a lot with my choice and did everything ready for my sofa bed in no time.She arranged for the delivery to be in less then a week.Thank for everything and looking forward to try my new sofa.
November 2023 by Michael McKenna
Sarah was extremely helpful. Her product knowledge was exceptional. She went over and above what would be expected to help us decide on our purchase .we would certainly shop with you again considering the level of service we received.
November 2023 by Ian Macintyre
Great choice of beds, with good prices and very knowledgeable staff. The whole buying process was quick and effortless. A special thank you to Sarah Hurley-Reid, who helped us considerably in making the right choice.
October 2023 by Laura Andrews
I would like to highly recommend Derek Spittle at Furniture Village in Farnborough. He was extremely helpful when we purchased our new mattress last week. Not only did he have great knowledge about all the mattresses, he helped us find the right mattress for us. No hard sales pitch, just knowledgeable, approachable and friendly - a great asset to your company! Thanks again Derek.
October 2023 by Lyn Porter
Excellent service by Sales Manager Chris Bottom. We were not 'stalked' and allowed to walk through the store freely but he was excellent when we were ready to ask questions. He made the ordering process simple and at no time did we feel pressured.
October 2023 by Lucy Miners
Really helpful great salesman, Derek in the Farnborough store. Not at all pushy, polite and friendly. He was really knowledgeable, offered different options to us, explained the difference in everything and a really smooth sale. Looking forward to delivery.
September 2023 by oscar mortimer
Amazing customer service! We were looking for a new sofa as have recently decorated. We visited 3 shops and furniture village Farnborough was by far the best! Chris looked after us and really helped us pick out the best sofa combo for us! We came in undecided and left having bought a new sofa knowing its the best one for us! Couldn't fault Chris's character either. All round lovely bloke!
September 2023 by Francesca Lockie
Just bought a sofa at Furniture Village in Farnborough, we had Chis helping us out and we couldn?t have asked for a better shopping experience, he wasn?t at all pushy and was incredibly knowledgeable with the products and helped build a sofa and stool combo for us that was perfect - complete with the best fabrics for us and care options! We feel completely confident with our purchase and can?t wait til our new sofa arrives. Thanks Chris!
September 2023 by Robert Lamport
Alex was a great in helping us choose our mattress. He spent a great deal of time communicating with the manufacturer regarding questions we had, and was so clear every step of the way. Very happy with his service. ?
September 2023 by Mark Edwards
Came in today to have a look for a new sofa. We were dealt with complete professionalism but also with a relaxed attitude and we never felt that we had to make an immediate decision. Thank you to the team for making our experience on buying a sofa so smooth.
September 2023 by Zoe Gardiner
Alex Sandison in Farnborough branch was very helpful and knowledgeable with our mattress purchase. He didn?t pressure us in any way and helped us make an informed choice between different mattress brands and price points. Thank you Alex!
September 2023 by Angela Phillips
Syan At Farnborough was really helpful in helping us choose a new bed. She has a lot of knowledge and made us feel comfortable trying out our options. If you need a new bed go and see Syan. Excellent service
August 2023 by Rod Goddard
Excellent,courteous and friendly service from Derek and delivery of a three seater sofa and two armchairs within four days of ordering quite remarkable. The quality and comfort are superb. Well done Derek and Furniture Village Farnborough.
August 2023 by Miriam Norgate
Sarah Hurley Reid is a top notch sales consultant. She looked after us from beginning to end of our visit without being pushy or overbearing. Helped us choose exactly what we were looking for. We definitely purchased due to her help and advice