December 2023 by ROGER
Great staff. Friendly, knowledgeable and helpful. Good prices into the bargain. Thank you Maame.
November 2023 by Diana Battaglio
This shop is listed as a DPD drop off point.However, yesterday they refused to take our two parcels because 'too big'. I objected that they had previously accepted boxes this size. The guy at the counter said that he might try and see if one fits. Basically he decided that the boxes were too big even before checking if they actually fit in their deposit room where they usually store the parcels (which is not so small, I've seen it multiple times before).Nowhere on their website or DPD's website it says that this shop can't accept parcels bigger than a certain size.If they don't want to accept parcels over a certain size then they should NOT be offering a DPD service!The employee was just being lazy in my opinion... Bad customer service doesn't seem a novelty in this shop according to other reviews.
July 2023 by Nicole Falleur
I remember a Millets shop on a corner of Portobello Road Market when I was a child in the 1970's, I remember looking around in there at lots of camping equipment etc. I loved it & now I'm camping & caravanning again & looking for items online & found Millets are still running & still on the High Street ! I'm so pleased they're still around & not gone out of business like so many others so I'm popping into one today, in Hampshire, to support & show my loyalty, I found the ideal item I'm looking for at a good price, on their website via Google ads but I prefer buying in person than waiting for deliveries. Thank You Millets !
July 2023 by James Ribbon
Had an issue with some faulty shoes and the staff here were so polite when they helped me.They gave me tips on additional shoe care and managed to sort out my issue! Thanks so much
June 2023 by Harri B
Disgusting customer service by man with short blonish hair - Farnborough millets.Went in for a electric cool box and he told my partner he couldn?t afford it and didn?t have size we wanted. I then went in and got served by a guy with long brown hair- who was super helpful- and served me the cool box and size we wanted.No idea what stereotype he had of us, but he was rude and judgmental.
June 2023 by Angela Devonald
Today I was served by Alex, he was amazing.I had my 2 year old Greatgrandaughter with me and I was trying to buy her a sun hat, he was so patient with her it made finding a hat easy. He even took her to the mirror so she could see herself. Thank you Alex for a very positive shopping experience, even the little one said ?he was a nice man?.
June 2023 by john husted
Went in for a refund that took 50 minutes the assitant was hofing and puffing like it was an inconvenience not a nice experience
May 2023 by Sandip Shrestha
Strange shop assistant with terrible customer service..
April 2023 by Barnaby Brampton
I have been shopping here for years and using my DOfE leader discount without a problem but today the manager aggressively accused me of lying and cut up my discount card in front of me. She eventually backed down when I showed her my online discount card as well, but I am so shocked, her unpleasantness was totally unwarranted.I have been coming here even though it is more expensive than buying online because I think it is important to support the highstreet but no wonder the highstreet is dying when customer service is like this.Despite the managers (Tracy?) unpleasantness Ali was very polite and helpful, so thank you to him.
February 2023 by Adrian Trickett
Tried to drop off a parcel there using their advertised DPD drop off facility. Faced with 3 completely disinterested staff members who couldn't be bothered to deal with it. Useless does not even cover it.
February 2023 by Megan Crisell
Fantastic service from Tracy. Professional and knowledgeable! Great place to get your outdoor gear.
February 2023 by Steven fitzmaurice (STEVE MUCKCLEAN)
Had a problem and went into Millets Farnborough. Tracey the manager and Caitlen were very helpful and sorted out my problem.Great service as always from Farnborough.
February 2023 by jon taylor
Slow slow slow , and.... not the right size walking shoe , waste of time !
October 2022 by Dave Oleary
Had to collect a parcel here a few weeks ago , The woman I dealt with was ignorant and didn't want to deal with me at all
October 2022 by jdr w
Great for all camping supplies
