An elderly client of mine suspected that she may have gotten a call from a scammer and wanted to double check that everything was in check with her bank and we spoke to a lovely woman called Jay. She was so patient and helpful and was able to reassure my client that everything was well. What a star!
November 2022
Rude unhelpful staff had my mum in tears today! The customers in the branch were more helpful and empathetic then the actual staff.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.